Software Developer (Back-End)

Vivaticket is a major international provider specialising in the development, deployment and management of ticketing and access control systems. With our customers selling 650+ million tickets annually across 50+ countries, Vivaticket provides a wide range of services and innovative technological solutions to support any venue, attraction, or event. 

In Australia, Vivaticket provides its BOS and Enta ticketing solutions to proudly support a large range of arts venues, cultural events, and attractions around the country.

Our local Australian team is highly regarded for its support and solutions focus. Whilst benefiting from the international scale of the business, it has full autonomy to ensure it can develop local solutions and provide knowledgeable local support. An energetic and intelligent team, with experience drawn from all areas of the industry, we love what we do, and we love helping our customers achieve their goals. We don’t just provide a ticketing solution; our mission is to create and maintain long-term customer relationships, to enhance our customer’s performance and results, and to be a true partner with all the venues who use our products. 

The primary focus of this role will be working with the Development and Technical staff to deliver solutions for our customers which typically involve:

• Building and developing back-end solutions to support the front-end.
• Developing API integrations with third-party technologies.
• Reviewing and maintaining existing back-end solutions.
• Documentation of solutions.

Additionally, the role will involve producing bespoke solutions to Vivaticket customers, particularly in relation to front-end solutions and integrations. 

As part of a busy team, you will have good communication skills and be able to relate to customers and their experience in the event industry. 

Development

Tasks include:

• Taking responsibility for the full development lifecycle of new system features, typically involving:
  • Understanding the functional specification and providing technical feedback.
  • Investigating and learning new technologies as appropriate.
  • Working closely with Technical Team to implement technical specifications.
  • Participation in the estimation and implementation of features, their tests and automation framework.
• Maintaining and enhancing existing code to deliver extended functionality to meet evolving customer requirements.
• Ensuring that production code is efficient and easy to maintain.
• Complying with, and contributing to, all Vivaticket information security programmes or legislative control practices e.g. PCI-DSS, DPA, etc. as directed by the Technical Team.
• Staying abreast of technological advancements and security threats, making recommendations to the team where necessary.
• Interfacing with Technical Team to determine and coordinate software solutions for solving business problems.
• Writing technical or business documentation to include reports, diagrams, and manuals, as and when required.
• Ensuring internal teams remain informed of the status of development projects.
• Identification of software bugs and monitoring of their resolution.

• Clear thinker and a good communicator.
• Ability to communicate effectively in a personable and polite manner with people from all backgrounds (including overseas customers). Able to adjust your communication styles to meet the needs at various levels of our customers.
• Keen to talk through the technical aspects of software in simple language and proactively finding solutions. 
• Responsible, motivated self-starter. 
• The ability to manage time effectively and address multiple tasks/projects at once. 
• Capable of learning independently and with minimal supervision, and on occasion to make important decisions without referral.
• Understand that you need to work as part of a team and support other members when there is downtime in your own tasks.
• An analytical mind and an aptitude for solving problems.

• ASP.Net 4.5+ / MVC / Forms / Entity Framework
• SQL Server 2012+
• REST / Web API
• Agile Development
• Strong interpersonal and stakeholder skills
• Excellent problem solving skills
• Excellent written and verbal communication skills
• Unit Testing
• Previous commercial experience as a back-end Software Developer

• Azure / AWS
• Continuous Integration
• SVN / Git
• Web frameworks such as Twitter Bootstrap
• Good working knowledge of front-end development using HTML5, CSS and JavaScript / jQuery
• Working knowledge of IIS
• Good working knowledge of Responsive Web Development
• VB6

This is a full-time role (37.5 hours per week). Standard office hours are 9am to 6pm Monday to Friday. There will be a need to work outside of the normal hours at some times with time in-lieu applied.