AddressRole & Responsibilities
- Core Responsibilities include:
- Deliver customer value through Willow’s product capabilities and engagement with stakeholders across Operations & Maintenance and Sustainability.
- Create roadmaps and opportunities to grow Willow within specific customer accounts.
- Maintain a deep working knowledge of industry-wide property technology / smart building solutions (hardware and software-based) inclusive of features, functions, cost models, and value propositions.
- Serve as a technical expert that deeply understands the Willow digital twin offerings, Solution Architectures, use cases, Marketplace integrations, and competitive positioning.
- Partner with other Willow teams to support customer-facing discovery sessions and/or workshops to define the scope and requirements for new growth opportunities within existing accounts.
- Partner with other Willow teams to create account-specific roadmaps and growth plans.
- Act as an internal subject matter expert for Willow’s Product & Engineering teams and represent the ‘voice of the customer’ during product roadmap and prioritization discussions.
- Create functional specifications which describe the workflows, exchanges, data enhancements, processing, and visualizations to support product enhancements.
- Deliver technical presentations and production demonstrations to customers and internal teams.
Additional roles and responsibilities include:
