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Form of workAre you a problem solver with a fervor for engineering? We present an exciting opportunity to join an exceptional eCommerce company that is pioneering innovative solutions for complex, high-volume software challenges. This position is ideal for an aspiring L1 support engineer ready to take the next step, or an experienced L2 professional seeking a new challenge.
You'll delve into the organization's intricacies and gain profound insights into software development, understanding how organisational and software engineering intricacies contribute to business functionality and outcomes.Successful candidates should possess the following attributes and skills:
- A genuine passion for delivering exceptional customer service
- Exceptional issue analysis and resolution skills
- The ability to connect with customers effectively
- Strong interpersonal skills with a focus on teamwork
- A keen enthusiasm for continuous learning and knowledge application
- Proficiency in technologies such as HTML, JavaScript, JQuery, and CSS
- Hands-on experience with SQL Server Transaction SQL queries, Stored Procedures, triggers, and functionsAdditionally, the following would be highly advantageous:
- Proficiency in debugging software using Microsoft Visual Studio
- Familiarity with e-commerce applications like Commerce Vision, Magento, Shopify, Big Commerce, PRONTO Woven, Neto, Hybris, SANA Commerce, etc.
- Experience in using or supporting ERP systems like PRONTO, Microsoft Dynamics Nav, Dynamics AX, Netsuite, SAPLocation: This is a hybrid role, offering flexibility with the option to work from home.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 15 March 2024
