AddressWhat success looks like in this role:
- Independently applies multiple theories, concepts, principles, and methodologies in consulting assignments to identify and solve a client's complex business problems using industry-standard best practices.
- Documents business processes and identifies opportunities to improve those business processes.
- Defines business requirements and helps evaluate the functionality, costs, and benefits of potential business solutions.to meet those requirements.
- Designs end-to-end business solutions and business cases to justify the implementation of those solutions for small projects.
- Supports the creation of artifacts including business process models, business requirements documents, test plans, implementation plans, and user documentation.
- Develops and implements business solutions that meet a client's business strategy and requirements, thereby improving a client's business processes and functions.
- Builds project plans and leads 2-3 consultants in the delivery of small projects of low complexity with responsibility for quality and project profitability.
- Identifies additional Unisys products and services that may benefit the client's organization. Participates in business development, proposal development, client presentations, marketing, and thought leadership.
- Participates in training to improve consulting, communication, business advisory, industry-specific skills, and career development, enabling advancement to the Consulting Manager role.
You will be successful in this role if you have:
- Deep expertise and knowledge in the following:
- Microsoft Teams, Voice, Collab, and Teams Room Systems
- Proficiency in one or more Microsoft 365 workloads like Microsoft Entra ID, Messaging, SharePoint
- Experience in Teams voice Transformation projects with conducting design workshops, creating High-Level and Low-Level design documents, Site Migration Planning, and the migration of users from legacy telephony environment to Teams Voice with Direct Routing and Operator Connect.
- Telephony concepts such as signaling, codecs, dial plans, phone number manipulation, call routing and legacy IP / TDM telephony.
- Experience in configuring Teams certified Voice Gateways, SBCs and Analogue Devices, Teams Phones, and peripherals.
- PowerShell scripting skills
- Experience in three or more of the following:
- Collaboration, Security, and Governance
- Zoom Meetings
- Zoom Phone
- Microsoft SharePoint
- Microsoft Power BI
- Microsoft Power Automate
- Standards-based Video Conferencing, interoperability and supporting infrastructure.
- Adoption and change management.
- Ten+ years of hands-on experience with Microsoft Unified Communications
- Microsoft 365 Certified: Enterprise Administrator Expert
- Experience working with global multi-national enterprises.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at ***************@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
