AddressHelp us deliver like never before
At StarTrack, we’re focused on our people, on teamwork and on helping you to get the job done. And as Australia’s largest freight and logistics provider we know a thing or two about delivery.
About the opportunity
This role sees the defense and retention of revenues by providing strategic operational and problem-solving leadership. You will ensure adherence to state compliance requirements and operational standards. Lead the establishment and implementation of comprehensive compliance and safety programs for a variety of business needs. Analyse compliance, safety, and performance reports to track, audit, and enhance operational efficiency, aligning with enterprise KPIs. Apply lean principles to proactively address negative operational trends and collaborate with key stakeholders to foster continuous improvement. Drive transformative safety and compliance initiatives to elevate service performance within the Startrack Express network.
What you’ll deliver with us
You'll make significant contributions and forge a rewarding career in a robust yet empowering environment. This role requires regular travel to our various hubs in NSW/ACT, to oversee the development and execution of compliance and safety initiatives, including COR, health and safety, injury management, and training.
You’ll also
- Ensure accurate processes, minimum standards, and effective reporting for the business, whilst driving compliance within State Operations to meet enterprise KPIs
- Conduct internal state audits, develop action plans, and implement compliance and safety programs for positive operational change
- Audit safety events to achieve enterprise safety KPIs and provide necessary training and support
- Manage pallet processes to minimize financial losses with external suppliers
- Execute programs & strategies within approved budgets
- Support network in achieving operational and financial performance through continuous improvements
- Embrace our ‘One Team’ principle to foster a culture that aligns with prioritising customers, enterprise, safety, and wellbeing
- Build and maintain relationships with stakeholders across levels and functions, contributing to business improvements
- Set team expectations, recognize contributions, and support career development
- Develop operational rhythms to achieve objectives and promptly address workplace changes and conflicts through collaborative consultation.
About you
As a dedicated leader, you guide teams with an analytical approach towards operational success, emphasizing compliance and efficiency. Your strategic thinking and attention to detail drive steady growth and meaningful change. By leveraging technology and fostering teamwork, you navigate challenges to deliver consistent results in line with business objectives.
You’ll also have
- Comprehensive understanding of Chain of Responsibility (CoR) regulations and their impact on Australian operational requirements
- Excellent verbal & written communication skills, adept at relationship management and report writing
- Experience in operational roles and knowledge of LEAN principles
- Proficiency in interpreting complex data sets and familiarity with Service Level Agreement (SLA) frameworks and audit/compliance programs
- Background in business process engineering is advantageous
- Collaborative approach, effectively engaging with stakeholders at all levels and coordinating their timelines for key projects
- Proven capability in leading change, emphasizing safety, accountability, and customer focus
- Understanding of Industrial Relations (IR) and Operations Health and Safety (OH&S) legislation
- Your own vehicle and the ability to travel as per requirements
How we’ll deliver for you
- Flexible working arrangements to suit you and the business needs
- Strong Career development
- Genuinely influence our organisational culture
- Ensure we deliver on our values of Trust, Inclusivity, Empowerment and Safety every day, our TIES that bind us together and promote a culture to be proud of
We’re delivering together
That’s how we deliver for Australia - together. We believe our business should reflect the diverse communities we operate in. See how we’re achieving that here.
We encourage applications from all backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability and Ex Defence Force.
We acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging. To find out more about our progress with reconciliation, watch this short
The Australia Post Group is committed to providing an inclusive and barrier-free workplace and encourages the implementation of workplace adjustments for team members with disability at all stages of their career. If you have any questions, please contact our Diversity & Inclusion team on ***************@auspost.com.au
One last thing
Research shows that women and people of colour are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.
