Statistics & Senior Administrator - Student Administration

• Based at our Elgar Road Campus, Box Hill
• Internal Only
• Fixed Term until January 2025

About the role:
An exciting, internal opportunity to join Box Hill Institute as our Statistics & Senior Administrator within our Student Administration Unit! This opportunity is fixed term until January 2025.
Within this role you will administer fee establishments within the student management system to ensure its correct calculation for a variety of subsequent enrolment types and government reporting. The role assists with regular statistical submission data clean-ups for government reporting, monitors monthly Victorian Student Number submissions and administers special consideration outcome advice.
The role monitors the main Student Administration inbox for a range of internal and external and undertakes historical record searches. The role administers Victorian Tertiary Admission Centre (VTAC) course entries and associated selection administration in certain periods of the year. It also participates as one of the broader Student Administration team providing Student Administration, phone and counter service, enrolment, payments and a range of other student administrative functions and services.
The Statistics & Senior Administrator – Student Administration is a member of the Registrar’s team within Student Administration in the Student Experience division. This position is responsible for working professionally with employees at all levels across the Box Hill Institute and liaising with relevant external stakeholders, including the VTAC.
About You:

• Current Box Hill Institute Employee
• Demonstrated experience in a similar position within a Student Administration operation
• Experience with a student management system; preferably Student One
• Sensitive to and responds to clients’ needs, keeping the client up to date with issues and developments. Promptly follows through on inquiries, requests, and complaints, taking responsibility for correcting problems promptly and without becoming defensive
• Superior analytical and problem-solving skills. Seeks information needed to solve work problems. Investigates and probes for the facts
• Prepares letters, emails, and produces reports using clear, concise and grammatically correct language organised in a logical sequence. Includes content appropriate for the purpose and audience. Clearly explains information and listens to feedback using a polite and considerate manner when dealing with others. An eye for detail for accuracy
• Organising and Planning Skills: Regularly plans and tracks progress on work tasks, taking an organised, methodical approach to work, with the ability to manage workload and conflicting priorities during peak times
• Superior analytical and problem-solving skills. Seeks information needed to solve work problems. Investigates and probes for the facts. Liaises with stakeholders, analysing issues from different perspectives and draws sound inferences from information available. Identifies and proposes workable solutions to problems

About Us:
We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.
Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various correctional and defence sites in Victoria.
We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.
Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.
Benefits:
We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:

• Flexible work arrangements (dependent on the role requirements)
• Career progression opportunities and reward & recognition programs
• On-site parking
• Novated leasing and salary packaging
• Access to health & wellbeing resources
• Employee discounts on health insurance, car rental, newspaper subscriptions and more
• Access to libraries offering ebooks, films, novels, children's books and so much more
• Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
• Purchased Leave

If you have questions about this role, please contact Carolyn Luscombe via email at
Applications close: 5pm, Thursday 14th March 2024
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check.
Box Hill Institute reserves the right to withdraw an advertised position at any stage.