Store Manager

Responsibilities and duties:

1. Increase sales of products, expand customer base and reach the targets and goals for the store and the set area;

2. Maintain and develop existing and new customers through appropriate reposition and ethical sales methods and relevant internal liaison, to optimize quality of service, customer and satisfaction business growth;

3. Respond and follow up sales inquiries on the phone and face-to-face with customers in the most efficient, timely and professional manner;

4. Report to upper management with periodic sales reports, sales trend analyses and market insight;

5. Organize showroom layout, and maintain the condition of showroom and display products;

6. Arrange, or present for site visit, handover, delivery of products, follow up customers after delivery to the customers’ full satisfaction;

7. Ensure both store and store facility are fully functional and operate smoothly;

8. Maximize the efficiency and utility outcome of the CRM system;

9. Implement the sales and after-sales policies and procedures to ensure compliance;

10. Support the implementation and development of new retail projects.

Required skills and qualifications:

1. Excellent communication, problem-solving, presentation, and organizational skills;

2. Previous sales experience with a proven record of hitting and exceeding targets;

3. Ability to learn all aspects of our products and services;

4. Strong computer skills;

5. Confidence in working in an autonomous, but supportive and collaborative environment to ultimately grow sales;

6. A valid driver's license;

7. Confidence to follow up leads, visit sites, and delivery real service.

Please note: This position may require you to work on the weekends as well as the weekdays.

Get to know us

Oasis Leisure Products Pty Ltd. is a high-tech enterprise focusing on the research and development, design, production and sales of intelligent Spas, Swim Spas and Plunge pools, with premium quality international spa bath brands sold in over 35 countries worldwide. We have offices in Europe, Asia and Australia and 10 stores across Australia. Our more affordable hot tubs, through to our luxury spa and plunge pool products are designed to the highest regulatory standards, and come with top-quality hot tub features and hydrotherapy benefits.

If you love the spa & pool industry and are passionate about providing the best sales and customer service experience, we would love to hear from you!