Strata Manager

Location: Bundall, Gold Coast

Company: Active Body Corporate

Active Body Corporate, located in Bundall, Gold Coast, is currently seeking an experienced and dedicated Strata Manager to join our team. As a Strata Manager at Active Body Corporate, you will play a crucial role in maintaining and providing a high level of service to our valued customers. You will be responsible for managing a portfolio of clients, ensuring their needs are met efficiently and effectively.

Responsibilities:

• Maintain and provide a high level of service to our customers, including those specifically assigned to you by our General Manager and Operations Manager.
• Act as the primary contact for your client base, providing end-to-end services and updating processes for efficiency as required.
• Attend all client meetings as and when required, with most meetings scheduled during business hours.
• Maintain an in-depth understanding of client needs and deliver high-quality service and technical support.
• Return phone calls promptly and excel in customer service, demonstrating a strong understanding of managing a well-run portfolio.
• Provide direction and feedback to your dedicated assistant.

Requirements:

• Relevant experience in managing a portfolio as a Body Corporate Manager.
• Knowledge of StrataMax and StrataVote is a bonus.
• Professional, consistent, and reliable attitude.
• Excellent communication and client service skills.
• Ability to maintain a positive attitude and have a sense of humor.

Benefits:

• Bonus program based on performance.
• Ongoing training opportunities to enhance skills and knowledge.
• On-site parking provided.
• No after-hours meetings, ensuring a healthy work-life balance.

If you possess the required skills and experience and are looking for a rewarding opportunity in Strata Management, we encourage you to apply for this position at Active Body Corporate. Join our team and be part of a company that values professionalism, customer service, and employee satisfaction.