Strategic Account Manager

If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.
For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.
Help people create their tomorrow, while you create yours
We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.
If we do our job well, we genuinely add to the prosperity of our country and its people.
How you'll make an impact
The Strategic Account Manager is responsible for helping a panel of existing practice clients achieve their business ambitions and growing the number of practices that acquire services from AMP Advice - either under one of the three licensees or through Jigsaw (AMP Advice's self-licensed business).
We work with self-employed advice practices with a particular focus on diversified client value proposition that include (but not limited to) financial advice, mortgage broking services, and estate-planning.
Main Focus Areas
With an established panel of practices the Strategic Account Manager role is focused on growth and practice management.
Growth is defined by redefining the value proposition, growing the number of clients, pricing their services appropriately, introducing new services to clients, or a program of merger and acquisition activity. The role also supports practice's adviser and mortgage broker recruitment and professional year candidate support.
Leveraging the Spark practice management framework to consult with a self-employed financial planning businesses, The Strategic Account Manager creates clarity around their business ambition, develop a compelling strategy to achieve their ambition, connect them with solutions to realise the strategy,
Using a suite of proprietary tools, the Strategic Account Manager provides a deep dive into the business, giving practice leaders and management a understanding of their Financial, People, Clients and Operations aspects. This includes benchmarking these attributes against peers and the broader industry.
Working with the practice's leadership team, the Strategic Account Manager reviews the findings discovered to develop insights and agree to a strategic plan. Initiatives identified are then prioritised based on impact to achieving the business' goals, and curates the services, specialists and tools required to deliver the initiatives.
Meeting with the practice's leaders regularly, the Strategic Account Manager turns the strategy and initiatives into quarterly project plans. Supporting the business with recommendations on structure and operating model to help the business to successfully implement and embed the initiatives. And finally, closing the loop on benchmarking performance to ensure the initiatives have realised the strategic plan and objectives.
In addition, the Strategic Account Manager is responsible for growing AMP Advice's practice community. This includes sourcing, recruiting and onboarding new practices into either the licensee or self-licensed service proposition.
What you will bring to the team
Ideally, you will bring the following experiences to this role:

• CFP/ADFS or Diploma of Financial Services (Financial Planning) qualifications is desirable
• Tertiary qualifications in a business discipline (preferred)
• Must hold a current drivers license and have a motor vehicle
• Demonstrated track record of achieving business deliverables and individual KPI's
• At least 5 years in a practice development role, or a similar coaching or leadership role within Financial Planning industry
• Proven record in influencing, coaching and leading
• Strong business acumen and high level analytical skills
• Well developed knowledge of the Financial Services industry and Financial Planning profession, including regulatory issues, compliance and standards (including education) is essential - both current and potential developments
• Practical working knowledge of Financial Services Licensee obligations
• Proficient experience in presenting to small to medium audiences
• Proven record in personally driving change to effect substantial business improvement
• Commercial experience in practice management is desirable
• Experience in advice policies and the provision of advice to clients is desirable

You'll thrive here if…
If you can adapt from BAU to the ambiguous with ease, you'll do well here. Change is never easy, so bring your commitment, grit and growth mindset.
Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next.
If you're someone that can hold their own, you'll find AMP quite liberating.
Why we think you'll love working at AMP
Doing what we've always done is not an option, so your clever ideas will get airtime here. You'll be encouraged to speak up and try new things. If they don't work, we move on - better for it.
We know there's no one way of doing things. So, you won't have to sacrifice who you are or how you work to fit in here. We're inclusive and flexible in many of the ways you'd expect. And in some of the ways you wouldn't. As long as your health and wellbeing come first - at home and at work.
In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you'll find moments to connect, feel valued and do meaningful work.
Whether it's through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.
We believe in the power of inclusion and diversity
We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.
We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.
We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.
Ready to create your tomorrow?
If you're someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.
Don't procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
Looking forward to meeting you.