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Form of workAre you looking to advance your Administration experience in a role that will provide full training and a supportive team?
AIF are looking for an experienced Admin Officer to join our team, working remotely from anywhere in Australia.
About the Role
- Maintain the high quality administration and compliance needed for the RTO/VET Sector as the End-to-end administrator for our student journey.
- Daily tasks include but are not limited to: management of our Student Management System (SMS) aXcelerate, handling Pipeline tickets in our CRM HubSpot, data analysis of key reporting, enrolment processes, certification issuing, troubleshooting student challenges.
- Assist with Government Funding schemes, project work and ad-hoc administration duties as directed by Leaders and Executive team members.
- This role is primarily a technical, fast paced role working behind the scenes in administrative tasks in databases and spreadsheets that will require you to pivot quickly to ensure multiple high priority tasks are completed at once. This is not an entry-level customer service role.
- Being part of the National Administration Team, the successful applicant will need to provide support for both our Students and our internal Teams. This is a multi-faceted role that will suit someone who likes to be busy and thrives on providing exceptional support and service.
- Work to achieve KPIs and meet set timelines
- Full time permanent role; Monday-Friday 8.30am-5pm
- Work from home - fully remote role anywhere in Australia
About You
- 3 Years minimum (5 years ideal) Administration Experience
- Tech savvy and excellent attention to detail
- Strong written and verbal communication skills
- Ability to analyse data to form a better understanding of the information collected, rather than simply reflect on the numbers that are presented.
- Able to work as part of an engaged team and independently
- Proactive approach to process improvement
- Previous experience with RTOs, the VET Sector (desirable)
- Working knowledge of G-Suite applications and HubSpot
- Experience with Local or Commonwealth funding (specifically VET Student Loans, NSW Smart & Skilled and WA Gov funding) will be advantageous
Benefits
- Paid Birthday Leave (an extra day of leave, even if your birthday falls on a weekend or public holiday)
- Complete our nationally recognised qualifications in Fitness & Massage / CEC courses for free (with discounts for your family and friends!)
- Access to Network (powered by AIF), the leading source of ongoing education and professional development in our industry
- Free massages through our Student Clinic
- Everything you need to be your best including a laptop and the tech you need to work from home
- Employee Assistance Program (EAP) with our partner, Uprise
- Great opportunities and deals with our industry partners and more as part of AIF BeneFITs
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If this role sounds right for you Apply now!
PDF files preferred
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About AIF
At AIF we are proud to have the highest number of employed graduates in the industry. Thousands of students choose to complete their qualifications with AIF every year because of our world-class campuses, courses, industry partners, and Team. Check out fitness.edu.au for more information.
RTO ID: 121508
