Company

Explore PotentialSee more

addressAddressAdelaide, SA
CategoryEducation

Job description

Join Our Dynamic Team as a Student Experience Officer!

About Us

At Enable College, we’re on a mission to transform the education and training landscape for the care industry in South Australia. With a vision for innovation and excellence, we’re committed to providing top-notch training and support that meets the evolving needs of our community. If you're passionate about education and want to make a real impact, we want you on our team!

Position Overview

Are you ready to make a difference in students' lives? 

As the Student Experience Officer, you'll play a crucial role in creating a vibrant and supportive learning environment. We're looking for someone with exceptional organisational skills, a knack for customer service, and a drive to grow within the vocational education and training (VET) sector. 

This is your chance to shine in a dynamic and rewarding role!

Key Responsibilities

Student Sales and Engagement:

- Be the face of Enable College, delivering outstanding customer service to current and prospective students.

- Innovate and implement strategies to boost student engagement and satisfaction.

- Organise orientation programs and events that foster a strong sense of community.

- Assess students' English proficiency and training suitability.

Financial Management and Administrative Operations:

- Manage accounts receivable, payroll, and financial reconciliations with precision.

- Oversee credit insurance and third-party payment platforms to ensure smooth operations.

- Serve as the primary liaison with government portals for regulatory compliance.

- Demonstrate your business administration skills.

Supplier Management and Operational Support:

- Build and maintain strong relationships with third-party suppliers.

- Provide IT support and coordinate with specialists for technical issues.

- Handle executive administration duties for the Managing Director.

- Support the Co-Ordinator team with various administrative tasks.

Marketing and Sales Support:

- Collaborate with the admissions team to drive student enrolment.

- Conduct engaging sessions to showcase Enable College’s offerings.

- Assist in creating and executing impactful marketing campaigns.

Trainer and Assessor/Training Support:

- Ensure trainers have all necessary documentation and materials for their sessions.

- Coordinate logistics for training venues and travel.

- Assist with daily setup and pack-up of training materials.

General Student Administration:

- Utilise AXcelerate for tasks such as course setup, data entry, and reporting.

- Manage student inquiries and provide troubleshooting support.

- Resolve student issues promptly and effectively.

Qualifications and Skills

- Experience in the VET sector (highly desirable).

- Proficiency with AXcelerate (highly desirable).

- Demonstrated experience in financial management.

- Exceptional interpersonal and organisational skills.

- Strong IT aptitude and basic technical troubleshooting abilities.

- Previous experience in student services, admissions, sales, or marketing (highly desirable).

- Professional presentation and demeanour.

- Ability to work autonomously and as part of a team.

- Certificate III in Business Administration.

- Certificate IV in Training and Assessment.

- Certificate IV in Mental Health (highly desirable).

- Typing speed of at least 60 words per minute with 90% accuracy.

- High proficiency in Microsoft Office Suite.

Why Join Us?

- Be part of a forward-thinking institution dedicated to making a positive impact.

- Enjoy a flexible work environment with opportunities for professional growth.

- Collaborate with a passionate and supportive team committed to excellence.

To Apply:

Submit your resume and a cover letter detailing your suitability for the role.

Questions can be directed to ***********@explorepotential.com.au

Refer code: 2250942. Explore Potential - The previous day - 2024-05-23 08:50

Explore Potential

Adelaide, SA
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