Support Services Manager

Blue Iris Support Services: Leading the Way in Disability Support

At Blue Iris Support Services, we're at the forefront of providing individual-focused care that stands out in the disability support landscape. Our mission is to deliver top-notch, holistic care, empowering individuals to steer their own lives with confidence and dignity.

Our approach is about partnership. We work hand in hand with our clients to truly understand their unique needs, crafting avenues for them to reach their aspirations.

If you're driven by a genuine desire to create positive change and shape a brighter, more inclusive future, this role is for you!

ABOUT THE ROLE:

This role offers a unique vantage point into Disability Support Management. As Blue Iris grows, so will your opportunities to influence change. The role is based in a newly refurbished office in Ipswich.

Key responsibilities include:

• Directing tailored client-focused supports, ensuring compliance, and monitoring goal progress.
• Consistently updating cases and producing relevant reports.
• Enhancing your team's skills through leadership, mentorship, feedback, and learning opportunities.
• Building and maintaining relationships with stakeholders, reflecting the values of Blue Iris at all times.
• Formulating and revising client support plans.
• Strict adherence to NDIS guidelines and our internal policies.
• Administrative duties, particularly maintaining accurate client records.
• Undertaking Risk Assessments when necessary.
• Some travel requirements (Morayfield, Brisbane & Northern Suburbs).
• Availability for a rotational on-call roster.
• Following WHS regulations and company policies.

ABOUT YOU:

We're searching for a dynamic individual who possesses both experience and an unwavering dedication to service:

• Strong alignment with our ethos and a genuine commitment to your role.
• A passion to lead and drive meaningful change.
• Superior time-management capabilities.
• The agility to adapt to evolving situations.
• Previous experience with disabled individuals; expertise in complex mental health is an advantage.
• Current studies or a diploma in Business, Leadership Management, Disability, Allied Health, or Mental Health.
• An eye for detail and a commitment to confidentiality.
• Excellent interpersonal, written, and verbal communication skills.
• Initiative and the ability to work both autonomously and as part of a team.
• An Open Queensland Driver’s Licence.
• Eligibility for:
• Current Paid Working with Children Check (Blue Card).
• Current Paid NDIS Workers Screening Card (Yellow Card).

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WHAT'S IN IT FOR YOU:

• Stable career prospects where you're truly valued.
• A state-of-the-art, air-conditioned office space within the Health Hub at Morayfield.
• Access to company vehicles during work hours.
• A supportive team fostering your growth.
• Opportunities for personal development and allowances.
• Free, secure onsite parking.
• A role in a reputable, highly regarded organisation with a nurturing environment.
• Our Employee Assistance Program (EAP).
• APPLICATION PROCESS:
• Send in your CV along with a compelling cover letter detailing your suitability for this role. Please note: Applications without cover letters will not be considered.

Blue Iris Support Services is proud to be an Equal Opportunity Employer. We warmly welcome applicants from Indigenous backgrounds and those from culturally and linguistically diverse (CALD) communities. We pay our respects to all Aboriginal and Torres Strait Islander peoples, past and present.