AddressClorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
Dedicated AMEA IT Support role responsible for the support-maintenance of end-to-end technical solutions to meet agreed business, process and architecture requirements for sites. Maintains a wide range of products and services and partners with all lines of business and project teams to provide high quality service.
In this role, you will:
- Serve as a primary contact for any issues related to infrastructure in AMEA from both a business and technical perspective. Is a key IT resource who translates business needs and requirements into functional specifications for technical staff and identifying, defining and developing solutions to support the development of new/improved capabilities, including: new technical products and services in a more efficient and effective method.
- Assist and collaborate with Project Managers in the development of project definitions, identifying milestones, phases, and elements; forming project team; establishing project budget cost/benefit and risk analysis, work plans, progress reports, and presentations to ensure the successful delivery of the system from a functional perspective.
- Work on analysis, design, development, configuration, testing, changes, and implementation of new capabilities/tools and improvements, changes, maintenance and enhancements to existing systems to ensure either quality launches or optimal operational performance.
- Work with IT Manager, International Site Services on administrative tasks and initiatives
- The AMEA System Engineer will be responsible for managing ANZ/Asia support technicians in troubleshooting end user devices including computers, office phones, and mobile devices.
- Develop and maintain strong working relationships with key internal and external partners in the business, within IT and with our technology partners / vendors.
- Supports the team across partner group by functioning within the defined operating model and providing the required work. Ensure communications both formal and informal are clear and aligned with supported functions and related partners.
What we look for:
Information Systems Engineer / Bachelor Degree or Computer Science or equivalent experience.
- Strong interpersonal and leadership skills, and be proactive, self-motivated, logical and objective.
- Ability to represent the team in customer and inter-team meetings, present information and provide consultative advice.
- Ability to efficiently connect with senior management.
- Ability to effectively lead group sessions and translate technical issues into business terminology and vice versa.
- Proven experience managing IT project related tasks
- Collaborate effectively across internal Enterprise Data & Technology (EDT) teams and technology vendors' support teams, while taking complete end-to-end ownership
- Ability to demonstrate functional/technical expertise to get results.
- Detail oriented with excellent analytical, problem solving skills, quantitative and investigative skills
- Excellent communication skills (verbal and written).
- Ability to multi-task and work independently in a fast-paced and dynamic environment
- Able to work with and across virtual teams with changing priorities efficiently prioritizing and performing tasks even while under pressure and time constraints
- Highly motivated with ability to work independently; a self-starter
- Must be results oriented and focused on delivery of solutions
- Extremely organized/Good time management skills
- Experience leading/participating in geographically distributed and culturally diverse work-groups.
- A collaborative management style with the ability to build partnerships both internally and externally
- Well rounded understanding of technology, operations and business processes
- Ability to anticipate and adapt to change
- Ability to troubleshoot and support end user devices
- Proactively manage individual workload while driving team deliverables
- Support new capabilities and enhancements to existing systems, including user training
- Ability to efficiently connect with senior management.
- Have a very solid understanding of process workflows and be highly effective in facilitating process improvement efforts.
- Adaptable and Flexible: Able to recognize the need for change and to initiate the change process
Workplace type:
We seek out and celebrate diverse backgrounds and experiences. We're looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.
At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.
Benefits we offer to help you be well and thrive:
Competitive compensation
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
