AddressWant to be a force forgood?At Aware Super we believe that we do wellthrough doing good. Finding ways to support our communities is part of our DNAand we have a track record of being bold and breaking new ground. We havealways believed that we have a responsibility to invest in ways that deliverstrong returns for members at the same time as improving our communities,building a more sustainable economy and supporting employment locally andglobally.
Aware Super is one of Australia’s largestindustry funds providing superannuation, advice and retirement solutions tothose who teach, nurse, care, respond and help others in our communities. Weoffer a truly collaborative workplace that responds to rapid change, withoutlosing sight of what is most important to us: our members. To learn morevisit: https://awaresuper.com.au/member
Aboutthis opportunityReporting to the Delivery Manager, Advice and Zendesk, his role is responsible to ensure a stable operation and support service across the Zendesk and Amazon Connect Platforms. You will support, investigate, analyse, develop, configure, test, document, and provide recommendations for improving system functionality and operations across all environments to create a better user experience and viable outcomes.
This is a Max Tem Contract to cover Parental Leave and is needed immediately through until the end of July 2024. If successful you would be employed as a day rate contractor via one of our preferred suppliers.
How do you exceed ourexpectations?To be successful in this opportunity you must have proven experience in both Zendesk and Amazon Connect. You must be available immediately or within a short notice period. Ideally you will have experience in vendor management for governing operational services, and also exceptional analytical skills.The Aware SuperdifferenceAt Aware Super, we believe that diversityof thought, background and experience creates better outcomes for our people,members and communities. Our people are focused on creating a diverse anddynamic environment that embraces and values differences and enables our teamto bring their whole selves to work. We are proud to be consistently recognisedas an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is aPay Equity Ambassador. Our members are at the heart of everything we do, and weCARE deeply, DELIVER honourably, and LEAD bravely.
Applicants must have the right to work inAustralia and will be subject to police and bankruptcy checks.
