Address- Brand new role in our IT team supporting a new system,
- 12 months full time contract based in East Perth
- Attractive salary, $83K plus work life friendly benefits
- Join a values-based organisation with great team culture
Reach further with us!
The Information Technology team works in partnership with internal and external stakeholders to support Anglicare WA’s staff, volunteers and contractors in using digital technology solutions to effectively deliver the organisation’s vision and goals.
As the Systems Support Officer, as part of a wider IT team, you will work closely with the external IT software provider to ensure prompt resolution of technical and systems process issues for a brand new IT system and application that captures client data, workflows and processes for a recently launched Rent Relief program, which aims to assist households in the private WA sector facing severe financial hardship. You will support staff, clients, and the program in their use of the system with end user satisfaction as the primary driver.
This is a full-time max term contract with 12 months' duration based in East Perth.
What you will bring
To be successful in this role you will have the following skills and experience:
- Relevant tertiary qualifications in IT or experience in systems / application support
- Demonstrated experience supporting client management systems
- Knowledge of cyber security best practice principles
- The ability to work on projects in a fast-paced environment, both independently and in project teams
- Ability to work with limited supervision to achieve project timelines
- Excellent communication/interpersonal as well as analytical skills and demonstrated experience working with people to engage with projects and create a range of solutions based on requirements
- An ability to set priorities, plan and organise own work
- Experience with the Microsoft 365 suite of products – including SharePoint
- Strong interest in or passion for innovation, design thinking, technology and exceptional user outcomes
- ITIL certification and knowledge of human centred design would be highly desirable
The successful candidate must posses a National Police Clerance valid within the last 12 months.
Impact and benefits
Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state.
In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice.
Also:-
- A competitive salary from $83K per annum + 11.5% superannuation
- Salary packaging of up to $15,900 (which equates to circa $4K after tax) plus additional salary packaging of up to $2,650 for meal and entertainment expenses
- Life-balance friendly working conditions
Why join us?
At Anglicare WA we are all about people, placing people at the heart of our work. We are focused on strengths, believing in and amplifying the strength of people and communities. We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better. We are courageous and gutsy, tackling difficult issues, even when it’s hard.
But don't take our word for it! Here is what our people think:
- “Anglicare WA has a culture which celebrates people, the communities we work for and works in innovative ways with leadership who are connected with the work, everyone feels comfortable to be their unique selves here.”
- “Anglicare WA is really great at living and breathing our values everyday across the organisation, celebrating the diversity within our workforce, doing things differently, constantly trying to break down barriers for clients and families, making new employees feel welcome, great communication!”
- “Anglicare WA supports flexible working (incl WFH). As a single parent my leaders have always been approachable and understanding. I really appreciate being part of an organisation that respects my responsibilities as a parent.”
Apply Now!
If you are passionate about using technology to make a positive impact on communities, we encourage you to apply for this role!
To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter.
For further information please contact Leigh MacDonald, Manager Systems and Applications, at ***************@anglicarewa.org.au.
We are seeking to appoint someone to this role as soon as possible and will close this vacancy once suitable candidates have been identified. Please apply without delay!
Child Safe: Anglicare WA is committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.
Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.
Unsolicited applications from recruitment agencies will not be accepted.
