It Support Officer

Central Systems (Centrals), a wholly owned subsidiary of ASX publicly listed Resource Development Group Limited (RDG). Is a leading Western Australian based multi-disciplined contractor providing a complete suite of construction services to the industrial and resource sectors comprising Civil, SMP and Non-Process Infrastructure disciplines. 

About the role:

Centrals are looking to employ an IT Support Officer on a Full -time basis to oversee daily activities across the Group as they relate to IT infrastructure and software applications. Be the single point of communication and coordination for all IT users across the Group. Liaise and work collaboratively with outside IT consultant as and when required. You will be based in our Osborne Park office with access to Parking and subsidized Cafe facilities like no other.

Key Responsibilities:

• Provide exceptional and professional customer service to all stakeholders.
• Support the corporate IT environment including desktop hardware, software and all relevant applications. 
• Build, troubleshoot, and repair computers, printers and any other associated IT equipment.
• Keep the IT environment (desktops, laptops, phones) updated with their latest hardware, software and application patches.
• Maintain compliance with licensing requirements for all relevant hardware and software.
• Manage users of the Group’s systems throughout their entire employment (onboarding, promotions, moves and terminations).
• Support the management of the computer lifecycle and if necessary evaluate new hardware and software and provide recommendations.
• Contribute to and supports IT standards, procedures, help sheets and user guides.
• Identify opportunities to drive continual improvements within the IT function and where applicable to the greater environment.

About you:

The successful applicant will demonstrate the following:

• University Qualification, TAFE / Industry Certification 
• Vendor or Industry Certifications
• Level 1 and 2 IT Support: 3 years’ experience
• Knowledge of ITIL Foundation best practices (not essential)
• Demonstrable experience in deploying and maintaining Windows OS and Office applications.
• Experience in the installation, testing and maintaining of hardware and software according to a standard operating environment (SOE).
• Some experience working with Windows Servers, MS Active Directory and mobile technologies (smart phones, tablets)
• Ability to diagnose problems quickly and foresee potential issues
• Strong analytical and problem solving skills             
• Excellent oral and written communication skills and people skills
• High attention to detail

Eligibility:

All candidates must be able to pass a full pre-employment medical, drug and alcohol screen and able to obtain a National Police clearance valid within 6 months.

What we offer you:

• Attractive remuneration and working conditions, working on exciting facets of the business
• A high functioning and supportive team environment
• Subsidised restaurant and café at Osborne Park office
• Access to a modern gym facility and fitness classes
• Great team with state-of-the-art facilities

So, if you’re looking to make a change and want to join a great team, be valued & respected and work on an interesting & varied range of projects, then come and join us here at Centrals – apply below.

Learn more about us here, view our website for more details about Central Systems 

www.centralsystems.com.au

Shortlisting of this role will commence immediately.