Systems, Workflow And Information Manager

• EL 1 - $115,663 - $124,403 per annum plus superannuation
• Biosecurity Plant and Science Services Division
• Canberra, ACT

• Do you have a strong track record in delivering high quality outcomes and an ability to communicate clearly and persuasively?
• Do you enjoy working in a professional and collaborative team environment?
• If the answer is ‘yes’, and you have knowledge of, or experience in, the use of digital tools and systems to promote improved work practices, then this role is for you!

Who we are
The Plant Import Operations Branch contributes towards the maintenance of the favourable health status of Australia as well as the maintenance of market access by: coordinating the implementation of national technical operational plant quarantine policy which is consistent with international and national obligations; monitoring of pathways, the technical assessment of import permit applications and issuing import permits for imported plant and plant material; developing and verifying compliance with operational policy, procedures and standards; providing consistent and science based technical advice to staff, clients and stakeholders; and the facilitation of safe importation of plants and plant material. The branch is committed to monitoring, review and improvement and adopting best practice, including using risk-return principles, innovation and project management principles.
The Biosecurity Assurance Program is responsible for providing supporting functions to the Plant Import Operations Branch operational teams including the provision of a range of inputs to support the effective and efficient management of plant biosecurity risks across the plant import pathways.
The Job
Duties of the position include:

• managing a small team to achieve results
• co-ordinating the branch’s involvement in the development, management and use of digital systems
• identifying potential efficiency gains through the strategic adoption and use of digital tools
• ensuring the development of new and existing IT solutions meet the branch’s business needs
• providing technical and business support to internal and external stakeholders
• identifying and assessing opportunities to incorporate information from departmental systems
• participating in the scoping and development of business cases for IT solutions
• representing the views of the branch in a range of departmental forums where IT solutions are being developed
• providing support to the Director and divisional Senior Executive
• administering the branch’s SharePoint site
• identifying opportunities for business improvement through adoption of digital products developed in-house
• providing guidance and support to branch officers in the adoption and use of IT solutions
• supporting the operational teams in the management of biosecurity risk across the plant import pathways
• content production and liaison with other departmental areas that request PIO input for material to be published on digital platforms.

What we are looking for
Knowledge and experience

• Previous experience is desirable in one or more of the following areas:

- An operational or regulatory environment.
- Agriculture or other plant-related disciplines.

• Demonstrated knowledge of plant import biosecurity policy and the plant import pathways.
• An understanding of the departments regulatory framework.
• Demonstrated experience in leading and managing staff.
• A knowledge of the department’s IT systems or the ability to quickly acquire such knowledge.
• Demonstrated experience in administering workgroup collaboration software.
• Demonstrated experience in the development and deployment of software in an enterprise environment.
• Familiarity with the Microsoft M365 platform.

For additional information, please read the Job Description below.