Team Assistant – North West

Team Assistant

• Permanent full-time opportunity  
• Northwest NSW location – Mudgee, Werris Creek, Gunnedah, or Tamworth
• New Administrative role with an operations focus 

About us

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place safety above all else.

We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.

About the role

We are seeking an experienced operations admin professional to assist our operational leaders with co-ordinating administrative and scheduling tasks. The Team Assistant will operate in a dynamic, confidential environment which requires discretion in balancing priorities, organising meetings (minutes and actions), processing invoices/PO’s, undertaking projects to streamline processes and completing tasks within challenging timeframes. At times, the Office Assistant will have competing demands and will need to prioritise these demands to achieve the best outcome for the business.  

The key focus areas will include safety, administration management and support, continuous improvement and people & relationship management with duties including: 

•  Provide high quality administration support and services to the regional team.
• Assist with the day-to-day general operations of the offices/depots.
• Co-ordinate approved sponsorship activities for the region.
• Support accommodation and travel admin for the Operations Team in the region.
• Coordinate and maintain the document and data control process including databases and registers related to the operations in the region.
• Arrange functions and meetings, including invitations, venue bookings, equipment hire, and catering requirements.
• Assist in maintaining calendars for Regional Manager.
• Processing the management correspondence, including preparing replies to routine and relevant correspondence on behalf of the Regional Manager.

About you 

To be successful in this role you will thrive working in a fast paced, dynamic environment supporting multiple stakeholders. You will always be a step ahead ready to deploy your contingency plan should it be needed. As a natural communicator you will quickly develop rapport with your team and give them the confidence that you will deliver and meet deadlines. An ability to adapt your style will be important as you will have touchpoints across all levels of the organisation. Finally, you will be down to earth and always willing to roll up your sleeves.   

In additional you will need: 

• Current drivers’ licence
• Proven experience providing team administration support, ideally in a heavy industry or operations environment.
• Proficient skills using Microsoft Suite, especially Teams, Word, PowerPoint, and Excel 
• Strong communication skills to communicate with a cross section of employees and suppliers. 
• Excellent planning and organisational skills, including the ability to prioritise tasks and meet deadlines.
• Demonstrated experience to deal with confidential information professionally and discreetly.
• Strong initiative and problem-solving skills to be able to work autonomously.

The benefits

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.

When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

• Industry leading programs focussed on your growth and career development.
• Paid parental leave up to 12 weeks for primary carers at full pay after 12 months service.
• Opportunity to purchase additional annual leave.
• Flexible working arrangements (subject to business needs).
• A focus on your mental health and wellbeing through our PeerConnect program
• Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you.
• Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing.
• Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner.
• Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more. 

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies. 

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.

Do you need reasonable adjustments during the recruitment process?

If you need an adjustment in the recruitment process, please outline at the time of your application.

Closing date

Applications close on the 6th of February 2024.

Next steps

Are you ready to be part of our future?

To apply, please click on the 'Apply' button below and follow the prompts.

To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers           

Acknowledgement of Country

We acknowledge the Traditional Custodians of​ the land on which we work, live and rail.​ We pay respect to Elders past, present, and future and to the​ continuation of cultural, spiritual, and educational practices​ of all Aboriginal and Torres Strait Islander peoples.