Team Leader Admissions

• Join a passionate and supportive team environment
• Monthly Rostered Day Off option
• Convenient Melbourne CBD location

• Commencing Salary $73,772 per annum plus 11% superannuation and annual leave loading
• Ongoing and Full-Time Opportunity
• On Campus Based Position

About the role:

We have an exciting opportunity for a compliance focussed individual to combine their exceptional attention to detail with experience in leading a high performing team to coordinate the Institute’s on boarding processes while maintaining an industry leading conversion rate on acceptance of offer.

Leading a small speacialised team, you will be responsible for ensuring the applicant documentation and student data is maintained to the required standards under the funding contract and legislative requirements, with regular internal auditing to review and assess team performance.

Under the guidance of the Supervisor Admissions and Customer Experience, you will be committed to the continuous improvement of business processes in the application to enrolment pipeline, with regular reviews on contract changes and SVTS updates. Your contribution will be instrumental in streamlining procedures, developing innovative systems, and fostering collaborative relationships across our team and the wider William Angliss Institute community.

Key duties and responsibilities:

• Deliver high quality customer service within the Institute’s Student Experience Framework, Customer Service Charter, and internal “I Care” standards.
• Oversee the assessment of applications as per rubrics provided by department selection officers including credit assessment, course suitability under the pre-training review process for VET applicants, Higher Education applications and assist in the VTAC selections process.
• Maintain a working knowledge of all relevant funding contract and legislative requirements (such as ASQA, VFC, TEQSA, HESG) to ensure business operations are compliant.

Please view the position description for further information about the duties and responsibilities required for the role.

Employee benefits:

• Reward and Recognition Programs
• Learning and Development Opportunities
• Myki Commuter Club
• Onsite Medical Centre
• On Campus Café and Restaurant
• Novated leasing
• Employee Counselling Services

Applications close: Thursday 18 April 2024 at 5pm

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

How to apply:

To be part of Australia’s largest specialist centre for foods, tourism, hospitality and events education and training, click on the "Apply for this job" link.

Please include in your application:

• A current resume;
• A separate document addressing each of the Key Selection Criteria. Please write one paragraph for each Key Selection Criteria, explaining how you meet the Selection Criteria based on your current/previous work and life experience.

Key selection criteria:

1. Relevant Degree and experience; or
   1. Lesser formal qualifications with substantial experience and specialist expertise or broad knowledge in technical and administrative fields; or
   2. A suitable combination of relevant qualifications and experience.

1. Substantial experience in a similar environment with an emphasis on leading and developing a team.
2. Demonstrated broad knowledge and understanding of regulatory requirements as per ASQA, TEQSA, HESG, VRQA and other relevant bodies, particularly as it relates to the admissions process.
3. Well-developed interpersonal skills with the ability to communicate and liaise with people of different backgrounds and different management levels.
4. Demonstrated ability to analyse, investigate and problem solve sensitive information whilst maintaining confidentiality.
5. Highly developed organisational and administrative skills including the ability to coordinate various tasks.
6. Demonstrated behaviours that align with the William Angliss Institute Values.

Further information:

For enquires regarding this position please contact Kit Churchill, Supervisor Admissions and Customer Experience on (03) 9606 2*** or by email *************@angliss.edu.au

About us:

William Angliss Institute is Australia’s largest specialist centre for foods, tourism, hospitality and events education and training. The Institute operates locally and internationally, delivering short courses and VET in Schools through to Certificate, Diploma, Degree and Masters Programs across its Melbourne, Sydney, Singapore and off-shore campuses and local and off-shore workplaces.

The Institute prides itself on its passionate and dedicated people who reflect the organisation’s values:

• Personal Responsibility
• Inspiration
• Empowerment
• Community
• Expertise

William Angliss Institute is a Child Safe organisation and the successful candidate will be required to submit an appropriate Working with Children Check card and National Police Check prior to commencement of employment.

The Institute is fully supportive of the principles of Equal Employment Opportunity. Applications from Aboriginal & Torres Strait Islander peoples, people with disabilities and people from culturally diverse backgrounds are encouraged.

The Institute is fully committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, ability sexuality, socio-economic status, gender identity or gender.