Team Leader – Adult & Family

Foundation House is an inclusive employer

Foundation House is an equal opportunity employer; we foster a work environment that is inclusive and diverse. We are values driven and are committed to improving the life outcomes of refugees and asylum seekers.

Foundation House is a state-wide agency offering services throughout Victoria. We currently have approximately 250 staff across our five offices in Brunswick, Dallas, Dandenong, Ringwood and Sunshine, and we also provide services in partnership with other agencies in regional and rural Victoria.

Foundation House is a Child Safe organisation committed to promoting and protecting the interests and safety of children. We actively play a part in combating family violence, as reflected in our organisational policies, protocols and staff development.

Read more about our history on our website here.

Your impact 
As an Adult and Family Team Leader in our West region based in Sunshine, you will lead a team of skilled and committed Counsellor Advocates (CAs) to provide safe, person-centred, effective and connected services. This role provides responsive and supportive leadership to the team to ensure the delivery of high quality assessment, counselling and advocacy services using a diverse range of developmentally appropriate psychosocial therapeutic interventions which are accessible, trauma informed, culturally safe and appropriate to the needs of refugee background survivors of torture and trauma, and their families. You will assume responsibility for providing line management and supervision to CAs in their work with clients, aligned with the Foundation House Trauma Recovery Framework and Rebuilding Shattered Lives: Integrated Trauma Recovery for People of Refugee Background (2nd edition).

You will also have responsibility for a small caseload, taking on complex clients and working co-jointly with CAs when required. 

The role

You will work with the regional leadership team to support service delivery and staff across the region, identifying gaps in the service systems relevant to the needs of our clients. You will build excellent stakeholder relationships in consultation with the Regional Manager, and influence to improve the responsiveness of those service systems. Your work will also draw from your understanding of the refugee communities we serve and inform the broader advocacy Foundation House does in the areas of government policies and programs. 

Click here for further details on our Counsellor Advocate model.

About You 

We are looking for a Team Leader who is committed to advancing human rights and taking up a leadership role supporting trauma recovery for refugee background children and young people.

You will be:

• Highly skilled and experienced in undertaking counselling and therapeutic interventions with young people, adults, and families.
• Demonstrated ability to lead, support and develop a team.
• You will be compassionate, thoughtful, professional, accountable, committed to continuous learning and demonstrate integrity in all you do.
• You will embrace providing services to clients from many cultural and religious backgrounds, sexual orientations, and gender identities.
• You will demonstrate flexibility in providing support to our clients and their families.  

What you’ll need to successfully apply

To be successful, you will need to positively respond to the below selection criteria: 

• Relevant tertiary qualifications in psychology, social work, counselling, or other related discipline with postgraduate qualifications highly regarded.
• Demonstrated ability to lead, supervise and support a diverse team of practitioners.
• Advanced skills in undertaking psychosocial assessment, formulation, planning and care coordination for young people and adults, including risk assessments with a family lens, and experience supervising and supporting other staff in these areas.
• Advanced understanding of the impacts of complex trauma, with advanced skills in trauma informed practice and providing trauma-focussed counselling interventions with young people and adults using a range of evidence-based modalities.
• Excellent understanding of how to negotiate and advocate with multiple service systems in Victoria to support the needs of refugee and asylum seeker young people, adults and families.
• Demonstrated ability to provide culturally safe and appropriate services. 
• Ability to write and review professional psychosocial reports for a variety of key stakeholders including legal and government bodies.

In return 

You’ll be rewarded with: 

• An attractive remuneration package of $120,338 plus superannuation.
• Salary packaging benefits of up to $18,550 and novated car leasing options.
• A role with true purpose to make a difference in people’s lives.
• A welcoming, highly diverse and supportive team environment.
• Excellent training and professional development.
• Generous leave provisions with option to purchase additional leave.
• Access to our Employee Assistance Program (EAP) for staff and family members.

How to apply