AddressJob details
Position status Fixed Term Temporary Position type Flexible full-time Occupational group Justice & Legal Classification AO5 Workplace Location Brisbane - South Job ad reference QLD/541538/24 Closing date 12-Feb-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration until 11/1/25 with possible extension Contact person Alison Clark Contact details Phone: 07 3013 5360
Access the National Relay Service
- Supervise a team of Client Services Officers (AO3) to deliver client focused services to clients through the application of Victim Assist resources, policies, processes, systems and technologies.
- Provide advice on operational policy and procedures in the provision of assistance and the administration of the Victims of Crime Assistance Act 2009
- Communicate effectively and create relationships with a range of stakeholders including other departmental business units Team Leaders, ensuring the effective and efficient delivery of Victim Assist services.
- Build the capability of staff within the team to sustain performance and meet current and future demands through effective supervision, coaching and professional development strategies.
- Undertakes evidence based decision making as required relating to the provision of assistance under the Victims of Crime Assistance Act 2009.
- Deliver outcomes through monitoring workflows, work allocation, team performance and team supervision.
Applications to remain current for 12 months.
Job Ad Reference: QLD/541538/24
Closing Date: Monday, 12 February 2024
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
- applicant-information-package (3) (PDF, 278KB)
541538 24 - Role Despription (Word, 1.54MB)
*
