Technical Analyst Insurance, Datafix

Why Link Group

Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.

Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.

We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

The Role

Working as a key contributor in the Insurance Solutions Team, you will provide hands on technical analysis of insurance (in Superannuation) member level data scenarios against business rules, requirements, and fund configuration to develop technical Oracle SQL (PL/SQL) scripts. Additionally, supporting the test team throughout the lifecycle to production implementation. As part of a project team, you will have key deliverables to ensure project success and a quality delivery.

This is a 12 months Fixed term contract role.

Key Accountabilities and main responsibilities

Strategic Focus

• Develop and test SQL, PL/SQL data rectification scripts to ensure data conforms correctly to requirements and fund business rules, and to update data that cannot be achieved through existing system functionality.
• Take end to end ownership of tasks and their resolution.
• Assist with first and second level Support and conduct root cause analysis of Insurance incidents.
• Provide support/assistance (where required) to the wider team.
• Lead the execution of change to improve the quality, reliability and efficiency.
• Ensuring agreed development methodologies, processes, standards, and strategies are adhered to.
• Build relationships with key Operational managers and leaders in the business.
• Work with business users (in conjunction with Business/Systems Analysts) to clarify requirements and resolve issues.
• Raise Service Now Incidents, JIRAs, Rollback Requests and approvals (where required)
• Provide timely reporting to manager.

• 5+ Years of demonstrable competency as Technical Analyst or equivalent role (with Insurance in superannuation knowledge required).
• 7+ Years of demonstrable high competency as a Technical Analyst with advanced hands-on experience with Oracle SQL, PL/SQL (or like technology).
• Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance highly desirable.
• Working knowledge of MS office products.
• Adaptability to working hours to meet business needs.
• Excellent verbal and written communication skills.
• Strong problem solving and organizational skills.
• Attention to detail and accuracy with a pragmatic approach.
• A quick learner.
• Tertiary Qualifications in IT or a related field highly desirable.

• FlexiWorks - enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
• Novated Car Leasing

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.

About Us

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

About the Team

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.