Technical Lead- Ict Applications

KEY RESPONSIBILITIES AND DUTIES * Lead, manage, supervise and develop your team.

• Ensure the planning and delivery of Organization's ICT enterprise solutions meets user's requirements.
• Deliver high level customer focused technical advice and support to all stakeholders ensuring system integrity and performance is maintained at all times.
• Identify, assess and manage/mitigate risk in regards to ICT enterprise solutions in a proactive manner, working within Organization's Risk Management Framework.
• Ensure process and system changes are reflected in all relevant documentation and sound change management and configuration management principles are applied.
• Perform system analysis to identify solution improvements.
• Develop technical content and standards and undertake the development of commercial content of business cases, contract documentation and reports, for ICT related projects in consultation with stakeholders.
• Develop projects and project manage the implementation of new ICT initiatives, as required.
• Demonstrate leadership and enthusiasm to staff within the team and motivate those staff to achieve the performance expected of the division.
• Identify and assist in the solution to any communication and workflow problems observed by suggesting improvements and enhancements to existing systems and processes, in accordance with procedures.
• Undertake other duties and functions as directed, commensurate with current level of skills and classification.

KEY SELECTION CRITERIAQualifications, Knowledge, Experience and Skills (1, 14, 17, 18)Essential

• Ideally 5+ years of experience in managing, supporting or implementing Business and/or ICT applications
• Demonstrated experience in the implementation and maintenance of Enterprise Business Solutions such as Technology One, Salesforce, Oracle ERP, Ticketing Tools, HR systems etc.
• Good understanding of various technology components; how applications integrate or interact with one another and with other technological components such as servers, databases etc.
• Possess a high level appreciation of the business wide benefits to be gained from effective enterprise solutions
• Ability to understand and/or define business requirements and translate to technical requirements, solutions, or workarounds.
• Degree in Computer Science
• Possess strong Systems Analysis skills
• Possess strong Communication and Documentation skills
• Demonstrated ability to perform the duties specified

Desirable

• Strong technical background in ICT and knowledge of ICT Infrastructure, Database technologies (SQL/Oracle) highly desirable.
• Project Management skills with certifications
• Information Technology Library Infrastructure (ITIL) foundation certificate.

HOW TO APPLY:Please submit your resume (in MS Word Format) for consideration via the link below. A cover letter demonstrating your relevant experience may also be reviewed.Should you wish to discuss, please contact Judith Fernandes at , quoting reference number 236900.Your interest will be treated in the strictest of confidence.