AddressReporting to the Customer Service Supervisor, your main responsibilities will be:
- Prepare accurate technical quotations for Urban Sales as per customer specification and company guidelines
- Become a subject matter expert for tank connections, installations and technical enquiries relating to water tanks
- Enter complex sales orders in the Customer Relationship Management (CRM) database, LN INFOR
- Ensure retail and reseller sales enquiries (quotes and orders) are actioned within appropriate timeframes
- Share knowledge and provide assistance in a team environment
- Provide assistance to ad hoc requests from the Customer Services Supervisor
- Cooperate with and support the compliance management system and encourage workplace colleagues to do the same
- Develop personal awareness of product compliance obligations
- Actively participate in corrective actions from concerns or internal audits.
About you:
- 2 years+ experience gained in the building, construction or manufacturing industries
- Good understanding and experience at interpreting hydraulic drawings
- Experience of working with a CRM system
- Confidence communicating directly with retail and industry customers
- Demonstrated customer first mentality
- Highly developed interpersonal and communication skills
About Us
Kingspan Water & Energy Pty Limited continues to be Australia's market leader in water storage, rainwater harvesting, wastewater treatment, and portable energy storage solutions. Kingspan manufactures, delivers, and installs custom-made steel rainwater harvesting tanks to residential, commercial, and rural clients.
In Australia, we have sites in Sydney, Melbourne, Deniliquin, Brisbane, and Perth and deliver and/or install tanks around the country. We are part of the Kingspan Group, a global leader in high-performance insulation and building products. We help our customers and employees to make a difference in tackling climate change.
What’s in it for you
- Great benefits including employee shopping discounts
- Monthly site BBQ
- Employee reward and recognition program
- Company uniform
- Paid parental leave
- Employee Assistance Program
- The recruitment process
Shortlisted applicants will be required to:
- provide information for background checks
- be eligible to legally live and work in Australia
- undertake a pre-employment urine drug and alcohol test
- undertake a pre-employment medical assessment relative to their position
Due to the large number of applications expected, only candidates who are shortlisted will be contacted directly by our People & Culture team. We thank everyone in advance for applying.
For more information about Kingspan, please visit our website: https://www.kingspan.com/au/en-au.
Kingspan encourages people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds, and people with disabilities.
