AddressJob details
Position status Fixed Term Temporary Position type Full-time Occupational group IT & Telecommunications Classification AO6 Workplace Location Brisbane Inner City Job ad reference QLD/EHQ/ETSB551667 Closing date 27-Mar-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration until 06/09/2024 Contact person Murray Scown Contact details 0749207912
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The role:
This is your chance to join eHealth Queensland, one of Queensland's largest Information Management (IM)/ Information and Communication Technology (ICT) functions.
We currently have a temporary full-time opportunity up to 06 September 2024 to provide high level technical skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements.
Key responsibilities include:
- Establish and maintain highly effective working relationships with other staff within the branch to ensure the alignment and integration of operational services, processes and service levels across the branch.
- Provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, preferably with the ITIL framework.
- Ensure end to end service delivery for enterprise systems within Queensland Health.
Are you right for this role?
The ideal applicant will be someone who can demonstrate the following:
Demonstrated ability to develop and promote Information Technology Service Management (ITSM) processes based on the ITIL framework, primarily incident / problem / change / release / configuration management.
Demonstrated technical expertise and experience in some of the following technology domains to analyse ICT system issues, and contribute to the design and implementation of appropriate solutions and improvements.
o Cisco Wireless troubleshooting and support
Wireless design and predictive surveys
Aruba Wireless troubleshooting and support
Cisco switch configuration, troubleshooting and support
Cisco ISE, Prime and CMX troubleshooting and support
ITSM - ITIL
Well-developed oral and written communication skills to enable effective interaction in individual and group situations and the ability to maintain relevant registers and develop reports for management.
Ability to meet service delivery targets and implement quantifiable service improvements by coordinating multiple tasks within agreed priorities, time frames and working unsupervised.
Proven ability to work in a team environment developing effective working relationships with team members and stakeholders.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
To apply for this exciting opportunity, submit your resume and a short statement (max. 2 pages) online today.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
Documents
Before applying for this vacancy please ensure you read the documents below.
- Queensland Health Applicant Pack (PDF, 946KB)
Application Kit
AO6 Technical Specialist Networks RD (PDF, 238KB)
Role Description
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