Technical Specialist - Workers Compensation

Use your technical Workers Compensation knowledge to be part of a team based in Newcastle CBD.

• Ideal for a Senior Case Manager stepping up into a technical role.
• Salary Range: $117,000 - $125,000 Package + Bonus
• Flexible Working Arrangements

This role is ideal for an experienced Workers Compensation professional with strong knowledge of the NSW legislation who has a passion in building processes and capability into teams.
As the Technical Specialist within the TMF space, you will be the subject matter expert supporting the business and case managers with all aspects of technical Workers Compensation experience. As this is a newly created team you will enjoy being part of a growing team and make an impact as the business expands its operations.
This is a permanent full-time role suitable for someone passionate about coaching and mentoring others based in Newcastle CBD.
The Role:

• Reviewing and providing feedback about current claims management practices, legislative changes, and procedures ensuring emerging trends are identified and managed.
• Developing strategic initiatives and procedures to ensure all service, performance, and compliance measures are achieved.
• Building and maintaining strong collaborative relationships with internal and external stakeholders.

About You:

• Strong technical experience within the NSW Workers Compensation scheme.
• Experience in managing relationships and competing stakeholder priorities
• Superior time management and negotiating skills
• Exceptional problem solving and strategic thinking skills
• Experience in coaching and supporting others
• Have a genuine, caring nature that put customers at the heart of what you do, showing empathy in all circumstances

Benefits

• Salary (experience dependent): $117,000 - $125,000 Package
• Flexible working arrangements in place with WDH 3 days per week
• Extensive well-being initiatives and discounts across a number of insurance products
• Onsite learning & development team with a structured career pathway

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.
Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail please get in touch with Andrew Smith at andrew.smith@haylopeople.com.au or 0424 061 175