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Form of workYour New Opportunity:
Due to massive growth we have a career opportunity for a Technical Support Specialist to join our high performing national Off-Highway Engineering & Technical Support team. This role will be located in Kings Park, providing Technical Support in the defence and marine markets to internal and external stakeholders.
In this role you will:
- Provide Technical Support to Penske's service teams, OEMs and end customers in the Marine & Defence market within Australia, NZ and surrounding island territories within Penske's area of distribution
- Provide troubleshooting support to Penske technicians
- Advise the Defence Programmes Group (DPG) on technical content of locally compiled documentation to facilitate content review and updating
- Assist with review of configuration management of the installed base of Defence products
- Maintain excellent relationships with customers and OEMs, and key supplier management and staff, to facilitate Technical Support
- Work internally with DPG, Parts, Service and Branch Managers with regard to support issues and elevate appropriately within the Technical Support team
- Work within the Technical Support team on failure analysis
About you:
- Appropriate Engineering or technical qualification
- Knowledge and experience of Penske products and services is desirable
- Practical experience in Marine and/or Naval Defence applications
- Computer literacy to a level necessary to manipulate spreadsheets, develop effective presentations for internal/external customers and write technical reports
- Ability to apply appropriate problem-solving techniques to technical, application and other related issues
- Effective time management and sound administrative ability
- Motivation to apply and support Penske OPTIC values - Ownership, Passion, Teamwork, Integrity and Care
About Us:
Penske Australia is the go-to destination for diesel and gas engines, power systems & heavy vehicles. With iconic brans like Western Star, MAN, Dennis Eagle, mtu, Detroit and Allison, you know you're in good hands. With on- and off-highway markets across the nation, you'll be joining a 50,000 strong team working to provide the best service in Automotive & Truck Dealerships, Motor Racing, Truck Leasing and Logistics Management. Why don't you power up with Penske and take the next step in your career?
Why join Penske?
At Penske, we know it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment and state of the art facilities, we offer the following benefits:
- Generous remuneration package
- Accredited Training & Development programs;
- A business commitment to providing the highest levels of safety, technical and leadership training;
- Reward and recognition programs;
- Employee Referral Program - generous employee referral fees!
- Employee Assistance Program;
- Family friendly benefits including paid parental leave.
Be ambitious. We are.
Apply Now!
