Electrical Technical Support Specialist

Penske

Are you ready to be the driving force behind technical excellence? Join us as an Electrical Technical Support Specialist role based in Kings Park and shape the future of Electrical Technical Support within Penske. Collaborate with branches, customers, and suppliers, providing top-notch Technical Support. Champion seamless product assistance and contribute to in-service system analysis.

Benefits

To put it simply, Penske are serious about their commitment to employees. Whether it be our commitment to safety, training, or career progression, you know when you step into a role at Penske, you step into a career.

We provide a fantastic work environment, with strong leadership, rewards and recognition and an employee assistance program to make sure all of our team are happy, healthy and safe.

With discounts on everything from tools to vehicles, to travel and insurance, you know our above award rate will go even further

• Accredited Training & Development Programs
• Commitment to providing the highest levels of safety, technical and leadership training
• Competitive Remuneration
• Reward and Recognition Programs
• Refer a friend and we'll pay $4,000 for Diesel Technicians & $1,000 for all other roles
• Employee Assistance Program
• Family Friendly Benefits including Paid Parental Leave
• Access to Discounted Travel, Health Insurance & Motor Vehicle benefits

Task & Responsibilities

• Provide product Technical Support to Penske branches, OEMs and end customers in the automation and energy market within Australia & New Zealand. 
• Regularly liaise with factory support teams to facilitate Technical Support and training initiatives
• Build and maintain excellent relationships with key customers and act as a key aftersales technical contact
• Develop and deliver engaging technical training, activities, and assessments in accordance with approved resources and other relevant documentation
• Ensure all safety policy and procedures are followed
• Work to elevate and support campaign and commissioning tasks
• Identify novel technologies and approaches for improving Technical Support and training capability. 

Qualification & Experience

• Relevant trade and industry experience with MTU products
• Relevant technical trade qualifications 
• Solid technical aptitude of electrical and electronic automation with experience in marine, mining, rail, and energy market segments 
• Exceptional fault-finding and problem-solving skills
• High level of computer literacy, ability to utilise diagnostic software effectively, and proficiency within the Microsoft office suite
• Ability to travel domestically and internationally for customer support and OEM liaison
• Exemplify and communicate the Penske OPTIC Values – Ownership, Passion, Teamwork, Integrity and Care.

About Company

Penske Australia is a premier distributor of premium diesel and gas engines, power systems and heavy vehicles. With brands including Western Star, MAN, Dennis Eagle, mtu, Detroit and Allison our operations extend across some of the most vibrant on- and off-highway markets Australia wide. As part of the Penske Group, you'll join over 50,000 across a variety of sectors including automotive & truck dealerships, truck leasing, motor racing and logistics management.

Job Publish: 23-04-2024

Job Expire: 23-05-2024