Job description
The opportunity: We invite you to explore an exciting opportunity as a Technical Support Specialist within our esteemed Technical Service Team, serving our valued customers across Sydney. In this dynamic role, you will be a crucial part of our team, providing essential assistance to maximize equipment availability, reliability, and productivity. As a Technical Support Specialist, you will collaborate closely with Komatsu Service Technicians in the field, acting as the next level of Technical Support when initial diagnostics fall short. Your expertise will also be instrumental in addressing ongoing reliability concerns and conducting failure analysis for our customers. What sets this role apart is the chance to leverage your deep knowledge of heavy machinery and showcase your professional customer service skills. You will be challenged to grow your long-term career in an environment that values continuous improvement. As a pivotal member of the Komatsu family, you will directly contribute to the enhancement of technology and the…
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