AddressYour New Opportunity:
Due to massive growth we have a career opportunity for a Technical Support Specialist to join our high performing On-Highway team. This role will be located in Wacol, providing Technical Support in the Truck Market to internal and external stakeholders.
In this role you will:
- Provide Technical Support to Penske's service teams, OEMs and end customers in the On-Highway Truck Market within Australia and New Zealand.
- Provide troubleshooting support to Penske technicians.
- Liaise with OEM factory representatives to facilitate Technical Support.
- Maintain excellent relationships with customers and OEMs, and key suppliers, management and staff.
- Work internally with Parts & Service with regard to support issues and elevate appropriately within the Technical Support team.
- Work within the Technical Support team on failure analysis.
About you:
- Technical engineering qualifications or relevant trade & industry experience.
- Knowledge and experience of MAN, Western Star and Detroit products and services is desirable.
- Computer literacy to a level necessary to manipulate spreadsheets, develop effective presentations for internal/external customers and write technical reports.
- Ability to apply appropriate problem-solving techniques to technical, application and other related issues.
- Effective time management and sound administrative ability.
- Motivation to apply and support Penske OPTIC values – Ownership, Passion, Teamwork, Integrity and Care.
- Ability and comfort to travel with a role requiring a degree of regular travel within Australia and New Zealand.
About Us:
Penske, a Fortune 500 company with global operations and a legendary reputation employs over 1300 individuals throughout Australia and New Zealand. With thriving on- and off-highway markets, including road transport, energy solutions, rail, mining, defence and commercial marine, we're the go- to supplier of premium power system solutions.
Why Join Penske?
At Penske, we know it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment and state of the art facilities, we offer the following benefits:
- Generous remuneration package
- Accredited Training & Development programs;
- A business commitment to providing the highest levels of safety, technical and leadership training;
- Reward and recognition programs;
- Employee Referral Program - generous employee referral fees!
- Employee Assistance Program;
- Family friendly benefits including paid parental leave.
Be ambitious. We are.
Apply Now!
We value and embrace diversity, equity and inclusion in everything we do!
If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, Veterans, with Disability, and those are culturally and linguistically diverse.
Require reasonable adjustments to the recruitment process? Please let us know.
