Company

ArkemaSee more

addressAddressPerth, WA
salary SalaryPermanent
CategoryManagement

Job description

Key Responsibilities
Technical Service
  • Provide internal & external technical support in both S&B and W&F.
  • Perform Compatibility testing for projects
  • Product testing and demonstrations on site as requested
  • Attend site inspections
  • Handle product complaints which will include product testing
  • Attend Construction Industry and Technical Training events as required
  • Recommend key customers to increase technical focus on to ensure improvement of the current business
  • Contribute to delivering technical specification sales aligned with Specifications Manager through the product portfolio
  • Engage and present Key Commercial Building teams, Contract administrators, Project managers and Construction managers and provide technical service experience
  • Perform product training and testing, recommendations and demonstrations in line with Bostik Training program.
  • Facilitate onsite training and external customer technical support
Training
  • Perform product training with Bostik staff.
  • Perform product training with External clients via Bostik Academy.
  • Facilitate onsite training where required with external customers.
  • Attend Trade Shows to assist BDM’s when required.
  • Lead the Bostik Academy Program in WA
Key Customer Relationships
  • Work with the sales team to plan and conduct regular joint calls to key customer visits and construction site visits.
  • Maintain contacts with key accounts within the WA region
Reporting
  • Maintain a plan to ensure maximum use of time covering all aspects of the role.
  • Liaise with customers to discuss concerns or complaints, instigating corrective action where required using the CQC process
  • Submit monthly reports with requested timelines
  • Complete reporting and information requests in a timely and professional manner including Salesforce CRM
Product Specialist
  • Support Product Managers with the creation of technical presentations and feedback.
  • Train Product Managers to aide in understanding of market requirements.
  • Generate and evaluate new product ideas and suggestions
  • Investigate market opportunities and estimate their effect on the market
  • Work closely with other team members and divisions to ensure we provide professional customer service
  • Support BDM’s on projects to provide product suitability and installation in accordance to TDS.
Required Profile
  • High level of demonstrated people skills
  • Demonstrated verbal and written communication skills
  • Proven numerical and computational skills
  • Proven PC skills
  • SAP system knowledge and experience desirable
  • Salesforce CRM or equivalent experience
  • Technical product expertise knowledge
  • Negotiation skills
  • Facilitation skills
  • Project Management
  • High attention to detail
  • Able to meet deadlines and organise work priorities
Refer code: 1409791. Arkema - The previous day - 2024-02-01 18:02

Arkema

Perth, WA
Jobs feed

Finance Officer

Mount Isa City Council

Mount Isa, QLD

Dental Assistant | Dental on Bowen

Bupa Dental

Goondiwindi, QLD

Porters (10)

Cable Beach Club Resort & Spa

Cable Beach, WA

Site Engineer

Astern Group

Campbellfield, VIC

Accounts Receivable & Office Organisation Specialist

Hayes Spraying

Goondiwindi, QLD

Team Members - Goondiwindi

Kfc

Goondiwindi, QLD

Site Engineer

Ferrovial And Gamuda Joint Venture

Coffs Harbour, NSW

Personal Shopper - Coles Broome Chinatown

Coles Supermarkets

Broome, WA

Electrical Solar Apprenticeship

Erg Energy

Melbourne, VIC

Share jobs with friends

Related jobs

Technical Training Manager- WA Job

HR & Training Manager (Civil Construction)

Stellar Recruitment

Bunbury, WA

just now - seen

Managing Solicitor - Community Legal Education & Training

Agency : Legal Aid Western Australia

Perth, WA

an hour ago - seen

Training Lead

Aerodrome Management Services

Perth, WA

2 days ago - seen

Store Manager In Training - Wangara

Ampol Limited

Wangara, WA

3 days ago - seen

Case Manager - Youth

Training Alliance Group

Kalgoorlie, WA

3 days ago - seen

Managing Solicitor - Community Legal Education & Training

Government Of Western Australia

Permanent

Perth, WA

3 days ago - seen

Training Manager

Dfp Recruitment

Perth, WA

3 days ago - seen

Store Manager In Training - Yangebup

Ampol Limited

Yangebup, WA

7 days ago - seen

Store Manager In Training - Warnbro

Ampol Limited

Warnbro, WA

a week ago - seen

Store Manager In Training - Warnbro

Ampol Retail Pty Ltd

Warnbro, WA

2 weeks ago - seen

Store Manager In Training - Yangebup

Ampol Retail Pty Ltd

Yangebup, WA

2 weeks ago - seen

Training Operations Manager

St John Ambulance Wa

Redcliffe, WA

2 weeks ago - seen

Business Development/Account Manager- Safety and Emergency Response Training'

Fire & Safety Australia

North Lake, WA

3 weeks ago - seen

Case Manager - Youth

Training Alliance Group

Rockingham, WA

3 weeks ago - seen

Business Development/Account Manager- Safety and Emergency Response Training'

Fire & Safety Australia

Perth, WA

3 weeks ago - seen

Personal Training Manager - Myaree

Fitness & Lifestyle Group

Myaree, WA

4 weeks ago - seen

Self Employment Assistance Program Manager

Training Alliance Group

Mirrabooka, WA

4 weeks ago - seen