The Star Brisbane | Sokyo Venue Manager

The Star Brisbane | Sokyo Venue Manager

Are you our next rising star?

Join our team as the Sokyo Venue Manager at The Star Brisbane.

The Star Brisbane, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will be Australia’s newest entertainment and leisure destination. Commencing a staged opening in 2024, The Star Brisbane will bring a range of unique entertainment options, world class hotels, dining, bars, luxury retail, gaming and a state-of-the-art Event Centre, transforming how people will play, shop and socialise in the river city.

Renowned for it’s traditional Japanese cooking techniques, Sokyo delivers unexpected twists to the dining experience, taking the ordinary to extraordinary. Led by Executive Chef Alex Yu Sokyo is a creative collision of Ritual Meets Arts, brining theatre like experience to your table.

As the Venue Manager of Sokyo, you'll be reporting to the F&B Operations Manager, offering a unique opportunity to curate an experience that seamlessly merges tradition and artistry, honouring Japanese customs and rituals while adding a modern Australian flair.

This role of the Venue Manager will oversee the guest service effectiveness while promoting this ethos within your teams. You will be responsible for creating a fresh, positive, and exciting environment where safety, flawless delivery, and execution of product excellence will be key. You will understand the importance of working with The Star Brisbane’s booking coordinators and VIP sales team to ensure events within your venues run smoothly. 

This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for food & beverage.

A few of your responsibilities:

• Demonstrate to customers and team members a commitment to service excellence through the effective implementation and delivery of The Star Brisbane’s quality standards
• Foster a winning, solution-oriented work environment that motivates and engages your teams to continuously deliver the best possible service to our customers
• Lead and provide guidance to the department in attaining financial and operational targets
• Provide reporting on labour, cost of sales, daily hours as well as monthly profit and losses 
• Oversee staff rosters ensuring that The Star’s Enterprise Agreement, policies and procedural requirements are adhered to

What we will be looking for

• Demonstrated leadership experience
• High level customer service experience and implementation
• Experience in managing 5-star fine dining venues  
• Accreditation in Responsible Service of Alcohol

About you

You are a leader in the Food & Beverage industry and bring a wealth of expertise from a fine dining venue in a leadership role. The ideal candidate will be a dynamic leader with a strong background in hospitality management, a keen eye for detail, and a dedication to delivering a 5-star guest experience. As the Venue Manager, you will play a pivotal role in maintaining our restaurant's reputation for excellence while fostering a positive work environment for our team.

Your role will be pivotal in shaping the success of our food and beverage operations at the Star Brisbane. Join us in making a difference.

What we can offer you:

• Complimentary buffet meal on every shift
• Discounted parking available in the city
• Up to 30% discounts across award winning restaurants and accommodation
• An organisation that values diversity, teamwork and being your best self
• Lifestyle discounts including gym memberships, retail discounts and laundry services
• Supportive leadership team
• Paid training, ongoing career development opportunities
• Endless career growth and opportunities to learn and develop your career

Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.

About us

The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners. 

When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

Our culture 

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.   

It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane.

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