Address
Form of work
SalaryIT Support Technician (Level 1)
RBC Group
Melbourne
- Excellent working conditions
- Exciting job opportunity
The Company
For over 46 years, RBC Group has proudly stood as Australia's foremost technology services provider. Our unwavering commitment to excellence has consistently delivered superior outcomes for our valued customers, encompassing the meticulous management and maintenance of their technology infrastructure, spanning hardware, software, and critical business processes.
Our distinctive ability to comprehensively support every facet of the modern office environment sets us apart, offering end-to-end solutions that seamlessly cover the entire spectrum, from network management to output solutions and everything in between. Our innovative offerings not only address the diverse needs of our clients but also deliver exceptional value in every aspect.
The Position
We are actively seeking driven and passionate individuals to join our Technology support team, with immediate openings available with our Brisbane/Gold Coast offices. This role primarily focuses on providing first-level support to our diverse range of clients via phone & interactive tools.
The role will require some onsite work directly with customers and some scheduled after-hours work.
For the right candidate, this role will provide you with a springboard to further enhance your IT career.
To be eligible for this position, you must meet the following requirements:
- Possess a valid Driver's License and access to a well-maintained and dependable vehicle.[SH1]
- Strong interpersonal and customer relationship skills, demonstrating an ability to interact effectively with people (both written and verbal)
- Basic knowledge and troubleshooting skills within Microsoft and Mac environments.
- A proven track record of reliability and dependability.
- A strong willingness and enthusiasm to acquire new knowledge and skills.
- A strong analytical and problem-solving mindset
Below skills or experience will be added advantage:
- Proven passion for technology
- Basic or any knowledge within an MSP environment, Microsoft Server Environment(s) or Office 365.
Offer:
Join our team and experience outstanding working conditions, complemented by comprehensive training programs conducted on-site and in our specialised IT team area. We seek individuals eager to embark on an exciting journey towards a fulfilling career in the business equipment and IT industry.
Following your comprehensive training, you will become an integral part of our IT support team, providing first-level support to our customers.
In addition to your salary, superannuation benefits will be provided in accordance with standard requirements.
If you're ready to seize this incredible opportunity and contribute to our dynamic industry, we encourage you to apply and become part of our dedicated team.
Attention resumes with a cover letter to careers@rbcgroup.com.au
