AddressWe welcome free thinkers.
For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support people in moments that matter across their lives, and continually push for better solutions for our clients. We invest in and empower our people to stand up for what we believe in and go fearlessly forward together.
We work on real cases, achieving important and positive results in real people’s lives, which is why we are one of Australia’s most respected law firms. Maurice Blackburn, experience you can count on.
About the role
We are looking for an individual who has previous administrative experience who is motivated to learn and eager to be trained as a Legal Assistant to join our Medical Negligence Team on a full-time, permanent basis. Based in our Sydney CBD office, this role will suit candidates looking to make their mark within the Firm whilst helping everyday Australians.
This is a role where you will be surrounded by and mentored by experienced professionals that will in turn develop and expand on your skills. Come and learn from the best of the best.
Key Responsibilities:
- Answer all incoming client enquiries and assist or transfer calls where appropriate
- Provide accurate updates and information to clients within a timely manner and manage expectations
- Manage the administration of all client files from open to close
- Produce client correspondence and prepare court documents as requested
- Arrange and manage diaries, appointments and meetings
- Action all incoming mail
- Any other generalist administrative tasks as requested
The skills and experience we are looking for:
- This role involves taking calls from clients and communicating with clients regularly to keep them well informed. Previous customer service experience is essential
- With your client focused approach, you build rapport with ease
- Ability to show compassion and empathy for vulnerable clients
- Experience in reception, administration, or personal assistance highly desirable
- Have well developed communication skills both written and verbal
- The ability to manage competing demands effectively
- You’re alert to issues of confidentiality and conflicts of interest
- You seek guidance when needed
- You’re detail oriented and take pride in delivering high quality work
- You build and maintain productive and collaborative working relationships
- You’re a problem solver
- You’re passionate about what you do, and MB’s values shine through your work and interactions
- Intermediate computer skills. Microsoft office including Excel, Outlook and Word is essential
Our People Commitment comes with the following benefits:
- Ongoing coaching and career development opportunities
- 22 Weeks Parental leave with your superannuation guaranteed and back-to-work transition policy
- End of Year leave, 1 day first year, 4 days after 2 years
- Comprehensive mental health framework, including wellbeing leave (up to 4 extra days per year) and $299 reimbursement
- Discounted gym membership
- A hybrid flex working model
- Salary Continuance & Life Insurance
- 17.5% Annual Leave Loading
… just to name a few. *T's & C's apply
Our shared values represent what we stand for and guide how we act, with Courage; Compassion; Collaboration; Fairness and Tenacity.
We love that you have a life outside of work and we’re happy to support yours. We provide you a safe, supportive and collaborative environment, backed by inclusive leaders and progressive people policies, where you can be your authentic self and thrive. Here we are committed to creating a diverse and inclusive culture, enriched by differences in ethnicity, gender, sexual orientation, gender identity, disability, religion, age and family arrangements. Applications from First Nations People are encouraged.
Are you ready to join us on a journey to extend access to justice to more Australians, in an organisation and role in which every action you take makes a difference? Apply now.
Our Circle Back Initiative partnership means we’re committed to responding to every applicant.
