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SalaryLotus People are excited to be working with this established, well respected and forward thinking membership association. A Sydney CBD based business led by a passionate female CEO, this organisation works closely with various external organisations to provide meaningful learning, education and event opportunities for the sector. Committed to developing and progressing their team, this business boasts a very supportive work culture.
THE ROLE
Working as part of a close knit and collaborative team in a business with a strong reputation, your role will be varied, interesting and will see you support all of the learning and development programs that the organisation will run.
Coordinating a learning calendar of webinars, events, courses and programs, your role will see you liaise with customers, facilitators and the wider team to provide high level customer service to a diverse range of customers. An extremely keen eye for detail, strong work ethic and excellent organisational skills will see you thrive as you juggle the duties of this varied and fast-paced role.
THE DUTIES
- Act as first point of contact for all customers via phone and email
- Provide further detail, develop proposals and generate contracts for customers
- Liaise with facilitators, trainers, customers and relevant stakeholders to ensure smooth running of online and offline programs and courses
- Manage product and service delivery within budget
- Work closely with wider team to provide administration and customer service support
- Manage post training feedback surveys and generate relevant reports for executive team
The ideal candidate will have;
- Prior experience within a fast-paced and multi-faceted administration, training coordination or events role
- Exceptional attention to detail, problem-solving skills and organisational skills
- Excellent customer service capabilities
- Strong system proficiency
- Working as part of a warm, supportive and friendly team, you will benefit from flexible working - the opportunity to work from home up to 3 days per week
- Opportunity to secure an immediate start 6 month temporary contract, with genuine potential to extend past this timeframe
- Rewarding opportunity to coordinate training programs for various reputable organisations as well as progress, learn more and upskill
- Lotus People are one of five accredited candidate experts with a candidate satisfaction score of 97% over two years. We will get back to every applicant and ensure that you have a positive experience with us.
