Training Officer (Business Systems)

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.Our client is seeking to engage a Training Officer (Business Systems).Location: Canberra, ACTContract Length: 3 months with 1 X 3 months extension optionEligibility/Security Requirement: Applicants Must have BaselineThe Training Officer will work with the change management team to design and develop training materials to support a transformational program that is replacing core Business Systems. Experience required to fulfil this role include:

• Ability to create training content including working instructions, quick reference guides, 'how to' videos, proficiency assessments, practice activities etc. in alignment with existing training strategies and corporate formats.
• Leverage internal and external subject matter experts to deliver accurate and appropriate user-centred training.
• Facilitate classroom training and upskill others to lead training through a 'Train the Trainer' approach.
• Achieve deadlines, effectively manage work priorities, and coordinate training schedules and delivery.
• Monitor regular technical releases to identify and apply training updates as required, working in parallel to project deliverables such as user acceptance testing.
• Support training logistics and provide updates and reports for key business stakeholders.
• Experience in Salesforce Enablement highly regarded.

Essential criteria:

• Experience in user-centered training content creation for Business Systems aligning with existing training strategies and corporate formats.
• Ability to facilitate classroom training and upskill others to lead training.
• Experience in rollout of training alongside project delivery.
• Demonstrated experienced working with stakeholders and SMEs to develop training content.
• Achieve deadlines, effectively manage work priorities, and coordinate training schedules and delivery making updates as required.

If you feel you are a suitable candidate submit your application by hitting “Apply for this job”. Alternatively, you can call Neville Smith on 02 6268 9916 or email Neville.Smith@chandlermacleod.com for further discussion.Please Note - The due date for this submission is 22/03/2024.