Address- Casual opportunity as part of the LiveBetter Transport Team based in Orange.
- Make a difference each day by assisting our customers, providing safe and reliable door to door Transport Services – providing access to their chosen support in their chosen community.
- Flexible availability required during school terms for both the morning & afternoon school run, sometimes with short notice.
LiveBetter Employee Benefits include
- Salary Packaging (increase your take home pay)!
- Access to our 24/7 employee wellbeing app
- Supplementary Parental Leave
- Additional Purchase Leave
- Employee Referral Program
- Fitness Passport
- Service & Recognition Awards
- Learning and Development opportunities, with diverse career pathway options
(Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits)
About the team
LiveBetter Transport provides safe, comfortable and affordable transport for the frail aged, younger people with a disability and the transport disadvantaged. TNSW defines transport disadvantaged as being affected by specific circumstances that leave people with limited or no access to private transport and difficulty in accessing conventional transport.
About the Role
The Transport Service Officers primary responsibility is to assist frail older persons, persons with a disability, their carers and the transport disadvantaged to remain living longer in their own homes by providing a door-to-door Transport Service. The Transport Service being, affordable, caring and reliable and delivered with compassion and integrity.
Some key accountabilities of the role include:
- Provide assistance to customers accessing the vehicle and ensure safe delivery into the facility they are attending or to their own home, enhancing the door-to-door service offered.
- Assist customers with shopping, baggage and/or mobility aids ensuring compliance with the guidelines set down by policy and procedures.
- Use of technology including Electronic Tablets (run sheets, rosters & customer jobs will be accessed via a mobile Electronic Tablet in each vehicle), mobile smart phones and computers (to access emails).
- Ensuring designated schedules/routes are followed and customers are collected in a timely manner.
- Collection of monies from customers and issuing receipts, managing a till and balancing/counting monies received.
- Completion of record sheets of passenger trips and data (both written & electronic) required by LiveBetter.
What LiveBetter needs from you
We would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day-to-day work life. You will be a compassionate person with a great work ethic and a real desire to assist aged, frail and disabled persons in your community.
Essential
- Current LR class drivers licence to operate up to a 23-seater bus, or C class drivers licence with willingness and ability obtain LR class drivers licence.
- Current NSW Ministry of Transport Driver Authority or willingness to obtain.
- Proven safe driving record.
- Excellent communication skills along with the ability to be compassionate and patient.
- Sound time management and organisational skills allowing you to run on time and follow a designated schedule.
- Ability to work effectively in a team environment as well as independently, whilst enjoying a degree of responsibility in your position.
- Ability and willingness to use technology such as smart phones, electronic tablets and computer programs.
- Current First Aid and CPR Qualification.
Desirable
- Experience in dealing with persons who are frail, aged and/or disabled.
- Previous experience in similar roles such as a Community Service/Transport Driver or Passenger Vehicle Driver is not essential but would be highly regarded.
For detailed information about this role please refer to the position description on the LiveBetter careers page - https://livebetter.org.au/work-with-us/available-positions/
You will also be required to pass a National Criminal Check, obtain a NSW Working with Children Check and NDIS Worker Screening Clearance as well as undertake a pre-employment wellness check (including drug and alcohol screening) and a commercial driver assessment.
How to Apply
To apply for this role, you must provide as part of the online application process:
- An up-to-date copy of your resume
- Responses to our mandatory questions when submitting your application (You will be prompted to do this).
Closing date: 11.59pm, Wednesday 22nd May 2024
Enquiries: Blake Bender – Transport Program Manager, 0447 584 ***
LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.
About LiveBetter
LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives.
For further info about us and to see for yourself the great things that we do, you can visit:
https://www.linkedin.com/company/livebettercommunityservices/
https://www.facebook.com/LiveBetterAustralia/
https://livebetter.org.au/
