AddressLune Bar & Eatery is a suburban wine bar with a heavy focus on food, cocktails & high end service in a relaxed format. Operating 5 days a week, Wednesday through to Sunday lunch and dinner.
We are seeking a passionate and driven hospitality professional to join us on a full time basis. The candidate will be supported by our senior management team to oversee staff with a focus on team culture, communication and training.
Experience in all hospitality operations is essential and previous experience in a management position is required. A strong knowledge of wine, cocktail & staff training would be beneficial.
The role would include:
Day to day responsibilities:
- Lead, manage and monitor your team on a day to day basis
- Daily procedures for opening & closing the restaurant are adhered to
- Continually maintain high production, productivity and customer-service standards
- Following & ensuring company policies & procedures are implemented
- Handling guest feedback
- Staff Rostering based on the needs of the business
- Planning to execution of events
- Continuous training and development of FOH team and management
- Provide outstanding customer service
What we are looking for:
- At least 2 + years' experience in a similar role within the hospitality/restaurant industry
- Experience in maintaining budgets and an understanding of financials, profit & loss and working in line with company objectives and KPI's
- The ability to work a rotating 4 day roster, including nights, and weekends
- Great leadership qualities along with the ability to inspire, train and develop the team
- Exceptional communication skills with employees, customers and clients.
- Ability to provide a high standard of service in a relaxed environment, with a keen eye for detail
- Knowledge of operations within a restaurant environment
You will report to the Management team and be responsible for maintaining a high service standard while observing our company culture and values. You will also receive on-the-job training within each department and further training in management to ensure complete knowledge of the restaurant operations.
