Venue Manager

ROLE:

• We’re on the lookout for a driven, energetic, and service-focused Venue Manager for our newly opened neighbourhood wine bar in Bentleigh East!
• Reporting directly to the owner, you’ll be the driving force behind the development and progression of this young and exciting business which has already established a loyal following in the community and beyond!

CORE RESPONSIBILITIES

• Ensuring smooth day to day operation of the venue, including roster management and opening/closing responsibilities.
• Custodianship and creative oversight of the whole beverage program, including our quality range of wines, beers, spirits and non-alcoholic beverage options. 
• Stock and inventory management, including ordering, stocktake, wastage and cost controls, and other related processes. 
• Instituting and upholding top quality customer service standards, venue maintenance and presentability, as well as overall functionality of the business on a day-to-day basis.
• Training and development of staff in all aspects of hospitality and service.
• Bookings/reservations management (using the NowBookIt platform) and Point of Sale system maintenance and operations (using BePoz software) 

KEY APTITUDES REQUIRED

• Minimum 2 years hospitality management experience in a similar role.
• Full Australian work rights. 
• RSA certification. 
• Outgoing and friendly demeanor, with an ability to engage positively and professionally with all guests.
• Positive work ethic, including a solution-focused approach to team leadership and service management.
• Solid product knowledge of, and a genuine interest in, wine varietals and styles (predominantly Australian) will be important aspects to this role.
• Classic cocktail knowledge and Barista experience (and production/dispense abilities) will also be looked upon very favourably..