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Form of work
SalaryThis role is based in BURNIE.
This is a mixed role requiring exceptional customer service skills with experience in Front Office, administration/compliance tasks as well as exposure to stock control and stocktaking for our venue. The role is both administration based and hospitality hands on.
About The Role
Completion of all financial reconciliations as required including maintaining point of sale registers
Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records
Manage stock control and stocktakes within the Venue as well as identify and highlight cash and stock variances
Ensure all VISA obligations are met and managed for team members in the ALH systems
Reviewing all venue generated reports and providing feedback to key team members
Assist management team in achieving expected audit results as well as compliance and loss prevention
Front Office reception tasks such as checking in/out of guests, reservations, assisting guests with requests/requirements, promoting and upselling of hotel facilities, liasing with inter-departments such as food and beverage and housekeeping for guest movements, requests and activities.
About You
You provide outstanding customer service with enquiries via phone, email and face to face.
You understand the importance of privacy & confidentiality with sensitive information
You maintain the administration area in a well organised and professional manner at all times
You attend and contribute your insights in team meetings
Previous experience with RMS preferred
You have excellent time management skills
How will you be rewarded?
Everyday Rewards plus card - access exclusive employee discounts across Woolworths, BIG W and Endeavour Group brands (BWS, Dan Murphy’s etc) and discounts at ALH venues.
Flexible working arrangements.
Career progression to help you reach your full potential. Endeavour Group is a huge and varied network with career pathways that can take you anywhere! As our business grows so do the opportunities for our people.
Work with an industry-leading team focussed on creating experiences locals love.
