Visitor Services Officer - Air Zone (Mt. Buller)

Customer service, enthusiastic flexible, friendly staff for winter, indoor, casual, positions at Mt Buller Alpine Resort.

Keep Out of the Cold this winter…at Australia’s highest altitude trampolining park!
We are recruiting enthusiastic and fun-loving Visitor Service Officers to join the Buller Air Zone team. What is Air Zone? A fun indoor facility for kids and adults, featuring trampolines, airbags and rock-climbing walls. As a member of the Air Zone team, you will be responsible setting up to packing down of the facility and ensure our guests enjoy these facilities safely. One of the perks of this role is that staff work in shifts so there will be plenty of time for them to enjoy the resort activities, both on and off the snow! If you’re ready for a new adventure this winter sign up to join the Air Zone Team at Mt Buller Alpine Resort for the 2024 Winter Season!
What amazing skills and experience will score you this role?

• Victorian Working with Children Check (Employee)
• First aid certificate HLTAID011 (required)
• Experience in a customer service role/and or office environment.
• Familiar with POS transactions, experience processing customer transactions
• Laser sharp focus on providing a safe and fun environment for our guests.
• A knack for talking to people and a solutions-focused approach when dealing with problems.
• A LOVE of the outdoors, including the rain, hail, shine and of course…Snow!
• Available from May/June to the start of October 2024 (including weekends and school holidays)

How to apply:
If you have the skills and experience listed above and are keen to experience a season of working at the snow, click on "Apply" via our application portals and upload your resume and cover letter. Applications cannot be accepted via email.
We recruit as we go, so don’t delay submitting your application. Shortlisted candidates will be contacted.
The successful candidate will be required to:

• have full Australian working rights. International applicants must be eligible to obtain their own visa with valid work rights in Australia.
• Satisfactorily pass a police check, provide proof of valid Victorian Working with Children Check (Employee)
• Additional assessments may apply, such as random drug & alcohol tests.

*Limited staff accommodation is available for successful applicants. Please discuss this with your hiring manager if you require accommodation.
Who will you be working for?
Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs.
For more information, visit the website:
www.alpineresorts.vic.gov.au
www.mtbuller.com.au/Winter/events-activities/activities/details/buller-air-zone
Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.