AddressThe role require a combination of technical skills in system administration, programming, and database management, as well as attention to detail, analytical abilities, and a strong understanding of compliance requirements, particularly in the SHEQ domain. Experience in high-volume, detail-oriented environments, such as financial services or loan processing, would be advantageous.
Duties:
- Basic administration and validation of compliance records and support systems.
- Investigate and ensure smooth operation of business support systems.
- Provide technical support to users and staff, both in-person and remotely.
- Manage databases and perform application tests.
- Validate competency records to verify SHEQ (Safety, Health, Environment, and Quality) compliance.
- Validate individual compliance records, such as driver's licenses, tickets, certificates, etc.
- Ensure data security and regular backups.
- Assist the team with backlog and increased volumes of validation of individual compliance requirements.
- Perform backups and manage virus control protection.
- Diagnose and resolve hardware, software, networking, and system issues.
- Verify high-volume competency files, such as driver's licenses, qualifications, trade tickets, and first aid certificates, to enable staff access to high-risk zones or role profiles.
- Maintain a high level of attention to detail, as the role is repetitive in nature but requires ensuring the integrity of sensitive documents and identifying potential fraudulent or tampered items.
- Escalate any issues or concerns over suspected fraudulent items immediately to maintain high standards, as non-compliance from sites can have significant implications.
- Document processes that employees need to follow to work within the organisation's computing system.
- Advanced programming skills.
- Critical thinking and problem-solving abilities.
- Familiarity with SQL and database operations.
- Strong analytical skills.
- Troubleshooting skills.
- Good communication and interpersonal skills.
- Excellent time management skills.
- Ability to prioritise workloads and meet critical deadlines.
- Exposure to SHEQ compliance records (preferred).
- Experience in areas such as support validation, loan processing, financial services, risk and savings, or high-detail, high-impact environments (preferred).
Additional information
- Hybrid work enviroment option to WFH
- 3 month contract potential for ongoing work
- Great team
