Volunteer Visitor Program Officer - Hume Region

Make a Difference to Older Victorians

Volunteer Visitor Program Officer - Hume Region

ACVVS – Aged Care Volunteer Visitors Scheme

Elder Rights Advocacy

Full Time – Remote Role - you work from home!

Who are we?

Elder Rights Advocacy (ERA) supports older people, their families and representatives in Victoria address issues related to Commonwealth funded aged care services. Our service is free, independent, and confidential. 

We promote the rights of older people and ensure that that their voice is heard.

Our job is to provide information that empowers older people to make informed decisions about the care and services they receive and to stand beside them when they raise issues or concerns with aged care providers. 

We are a founding member of the national Older Persons Advocacy Network (OPAN), delivering the National Aged Care Advocacy Program (NACAP) and the Aged Care Volunteer Visitor Scheme (ACVVS).

All staff at ERA work remotely from home and come together for one-day meetings in Melbourne CBD approximately every six-eight weeks. Staff are set up with equipment in their homes that is OH&S compliant. We take very seriously the health and wellbeing of our staff who told us they wished to work remotely post COVID restrictions. We can now service our clients more effectively as we draw our workforce from across Victoria. 

Our Values

We reflect the following values in all our work with older people: Respect; Partnership; Empowerment; Integrity; Inclusiveness; Responsiveness; and Accountability.  Our workforce is expected to adhere to these values in all that we say and do.

The Opportunity

The Volunteer Visitor Program Officer collaborates with the Volunteer Coordinator to initiate and sustain recruitment strategies for the Hume aged care planning region.  The Volunteer Visitor Program Officer is responsible for recruiting, training and supporting volunteers who undertake ACVVS (Aged Community Volunteer Visitor Scheme) visits to older people living in their own homes and in aged care facilities. Building and maintaining relationships with internal and external stakeholders will be a key part of this role along with matching volunteers with older persons.  This role would be ideal for someone who has existing connections in the local community to assist in  building a strong network of volunteers.

Elder Rights Advocacy is operating the ACVVS program across nine regions and is seeking someone to be responsible for the Hume region.  The role will include occasional travel across the region to meet with volunteers. 

All staff at ERA work remotely from home and come together for one day meetings in Melbourne CBD approximately every six-eight weeks.  Staff are set up with equipment that is OH&S compliant.  We take very seriously the health and wellbeing of our staff who told us they wished to work remotely post COVID restrictions.  We can now service our clients more effectively as we draw our workforce from across Victoria.

ABOUT YOU

What we are looking for:

You will be a passionate, organised, and a driven person that wants to be part of an organisation that exists to give a voice to older people. It goes without saying you will have exceptional communication skills, have had previous experience in a similar role, working with volunteers.  Ideally you will have the following:

• Demonstrated ability to work unsupervised as well as an effective team with a positive can-do attitude.
• Excellent communication skills.
• Excellent networking skills with the ability to recruit suitable volunteers for older people.
• Accurate and timely data reporting.
• Demonstrated experience working with volunteers, preferably in the aged care sector.
• Demonstrated experience managing people.
• Proactive approach to work and a track record of delivering results.
• Demonstrated initiative in completing tasks with tight deadlines, successfully working remotely and flexibility to handle constantly changing priorities.
• Sensitivity in working with a range of diverse cultures.
• You must be fully vaccinated against COVID-19 or hold a valid medical exemption certificate. Evidence of vaccination status will be required prior to commencement of role.
• Hold a current Police check or willing to undergo a national police check.

Remuneration and Benefits

• $47.50 per hour + 11% superannuation
• As a not-for-profit organisation the option to salary package $15,900 p.a.
• Access to our Employee Assistance Program for you and your family members
• Options for additional purchased leave.
• Professional development opportunities.
• Being part of a values driven organisation that is committed to its people and older Victorian’s.

Sounds Like you?

To apply, please select “apply” button and provide us with your current resume and a covering letter addressing the Knowledge, Experience and Skills we are looking for and why you are a great fit with ERA. We would also encourage you to visit the ERA web site https://era.asn.au/ and OPAN’s web site https://opan.org.au/ to get to know us.

Applications close 5pm on Wednesday 7 February 2024.

Please note only successful applicants will be contacted.