Ward Clerk

About the role
Working across the Acute medical wards, including specialtiies of Oncology, Cardiology, neurology and general Medicine. Applications are invited from Ward Clerks to join the team. This position is predominantly weekend shifts with some weekday evenings shifts (up to 32 hours per fortnight). there will be the opportunity to work additional hours through leave replacement shifts.

The successful applicant will provide efficient and effective professional administrative support & reception duties, delivering a customer focused service to patients, their families & visitors, and facilitate accurate data entry of patient activity. 

Applicants must be a team player, who is empathetic and believes in a holistic approach. Excellent clerical, communication and time management skills are essential.

Key Responsibilities

• Acknowledge patients and visitors upon their arrival into the department, adrdressing any needs they may have.
• Schedule patient appointments and transfer times accurately and efficiently.
• Entry of data for Admissions, Discharges, Transfers, and Urgent Care Centre attendances
• Verify personal information of patients Verify personal information of patients.
• Working with patients to complete documentation including signing of admission forms.
• Provide administrative support to the leadership team and clinical staff.

Skills and experience

• High level of customer service & communication skills, with previous experience in administration and reception.
• Excellent all-round IT skills and data entry skills with a high level of attention to detail.
• Highly developed organisational skills with the ability to multi-task and prioritise workload and to remain calm under pressure, and client focused.
• Demonstrated ability to maintain accurate records.
• Prior experience in a health setting would be advantageous but is not essential
• Ability to take direction and work positively in a team environment.

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Discounted on-site parking
• Access to discounted health club membership
• Staff rewards and recognition programs

About Grampians Health

Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state's fastest-growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes.

How to apply

Click APPLY or contact Jamie Tobin, Nurse Unit Manager on 03 53204*** for a confidential discussion.

All appointments are subject to a satisfactory police records check, immunisation clearance, Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.

Grampians Health is a child-safe organisation, committed to the safety and well-being of all children and young people.

Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.