Warehouse & Customer Operations

We are a leading e-commerce brand specialising in capital medical equipment, assistive technology and medical consumables. We are dedicated to providing top-quality products and exceptional service to our customers. As we continue to expand, we are seeking a dynamic and detail-oriented warehouse associate to join our team.

Responsibilities

• Manage warehouse operations efficiently including: stocktake, stock management, ordering, forecasting, and purchasing
• Use Shopify to process and manage orders accurately
• Coordinate freight and logistics management
• Ensure proper cleaning and sterilising of equipment
• Maintain meticulous record-keeping
• Collaborate effectively with remote teams
• Provide excellent customer service via phone, email, and live chat
• Assist with product assembly and order delivery
• Conduct pick and pack of orders
• Operate Walkie Stacker equipment safely and effectively.

Position Requirements

• Prior warehouse and customer service experience
• High level of experience and proficiency with Outlook, Shopify, Asana, Google Suite, Microsoft Teams, and freight management software
• Strong organisational skills and attention to detail
• Excellent communication skills, both verbal and written
• Ability to work efficiently both independently and as part of a team
• Flexibility to adapt to changing priorities and workload
• Working with children’s check, Police check and NDIS screening check or willingness to obtain
   

Benefits

• Competitive salary
• Opportunities for career growth and advancement
• Collaborative and inclusive work environment
• Employee discounts on products
   

If you are a motivated individual who is eager to work for a growing e-commerce brand, we encourage you to apply for this exciting opportunity. For the right candidate we are flexible with hours and  To apply, please submit your resume and cover letter outlining exactly how you meet/exceed the above position requirements. 

Please note that due to high numbers of applications, only successful or shortlisted candidates will be contacted.