AddressTeam Leader
We are looking for a passionate and driven individual to join us as a Team Leader at our state-of-the-art National Distribution Centre in Epping Victoria, with proven experience in a picking & packing outbound warehouse operations.
Reporting to our Supervisors and leading a team of motivated warehouse staff, our Team Leaders are responsible for the following:
- Maintaining and promoting a safe, organised and tidy environment
- Managing operational excellence in both e-commerce and traditional warehousing
- Guaranteeing process adherence and working to high standards
- Leading, training and developing a culture focused on skilled staff members
- Ensuring team and individuals consistently meet required productivity levels through oversight
- Acting as a role model and setting the standard for how staff achieve their tasks.
Key responsibilities:
- Daily Resource Planning - monitoring performance across operational areas and addressing bottlenecks
- Production Planning - planning picking (waving) to the Roster for Store Replenishment and On-line orders
- Communication - communicating daily objectives and operational and safety focus areas items to team via daily huddle (tool box) and provide=ng feedback on KPI performance to team members
- Replenishment - replenishing stock locations prior to picking to remove replenishment during picking and ensure best possible picking rate
- Picking - assembling and replenishing cartons and satchels for pick to carton
- Picking Discrepancies - checking locations and escalating discrepancies, working to identify root route causes for Items not being in the correct location
- Pack - packing on-line orders to minimise damage with special attention to fragile items while minimising excessive use of packing
- Despatch - liaising with carrier for appropriate vehicles to collect orders ad ensuring consolidation and loading of online and store deliveries
- Team Development - supporting Supervisors in the induction, training, safety and development of the team
- Continuous Improvement - supporting Continuous Improvement (CI) projects within all operational areas
About us…
Kitchen Warehouse is Australia’s number one destination for those who love to cook and entertain, having started from humble beginnings at a single store in Fremantle, Western Australia in 1996.
Despite our expansion and success, we’re still very much a family business born out of a genuine passion for home cooking and great food.
Today, Kitchen Warehouse has a national store network, a dominant online presence, and ranges 10,000+ kitchenware products.
As a forward-thinking business, we’re always looking for new ways to continue delighting our customers and they visit us because we offer the best selection of brands, world-class experience, and exceptional service and advice.
No matter how quickly we grow, we are guided every step of the way by our core values:
- Authenticity: genuine experience and service
- Quality: standards that can be trusted
- Family: putting our people first
- Customer: at the heart of everything we do
If you want to be part of a thriving and passionate community, then Kitchen Warehouse could be the place to take your employment to the next level
About you…
Personal Attributes:
- Excellent leadership qualities – including being able to inspire others and gain commitment through collaboration
- Organised and process focused
- Attention to detail.
- Passion for excellence
- Customer Service Focus
- Values diversity
- Ownership and Bias for Action
Technical skills:
- Working knowledge in Problem-solving skills
- Continuous improvement knowledge (Lean techniques are a bonus)
- Advanced training methodology
- Good communication skills, both written and oral, with the ability to speak, hear, write, and understand English.
- Analysis and planning capabilities
Position Requirements:
- Relevant experience in leading Warehouse Teams servicing online customers and traditional retail
- Strong WMS systems knowledge
- A forklift licence is desirable
- Solid computer/system skills
- Ability to ensure productivity targets are met
We work in a hands-on environment and thrive in our fast-paced and supportive culture to deliver the best outcomes for the business and our customers.
Why us?
We’re growing fast and have an exciting future ahead of us. If you’ve been holding out for a role where you can really make an impact and become part of something bigger, this is it.
Ready to join Kitchen Warehouse and land your ultimate job?
Apply now
If this role sounds like the perfect fit, we’d love to hear from you.
When sending in your application, please attach a cover letter stating why you are ideal for this role. Don’t be afraid to let your personality shine through!
