AddressAbout us
Homecorp is owned by Prime Life Technologies, a Toyota and Panasonic Company.
This affiliation offers Homecorp stability and access to cutting-edge technologies. Through this strategic ownership, Homecorp combines the strength and stability of Toyota and Panasonic with the innovative prowess of Misawa Homes, cementing its position as a trusted and forward-thinking Developer Builder.
Founded in 2004 in Queensland, Homecorp has delivered developments across South Australia and Brisbane as well as Perth, the Gold and Sunshine Coasts. Homecorp is committed to elevating the standard of living across Australia and our strategic ownership offers a solid foundation to build on.
Our vision is to develop communities of the future where people belong.
About the Opportunity
The position will be responsible for managing the Warranty aftercare process for our valued customers. The primary focus will be on processing warranty claims efficiently and accurately, ensuring that our customers receive prompt resolution and support. The ideal candidate will have construction knowledge, excel in customer service and be highly organised.
Key responsibilities include:
- Process Warranty aftercare requests promptly and accurately.
- Utilise your construction knowledge to assess and verify warranty claims effectively.
- Provide exceptional customer service to address client inquiries and concerns.
- Prepare detailed warranty reports and documentation.
- Collaborate with internal teams to resolve complex warranty issues efficiently.
To be successful in this role you will need:
- A minimum of 3 years’ experience in a similar position within the construction industry.
- Sound knowledge of the building/construction industry.
- Ability to create and maintain strong relationships with internal and external stakeholders and work cohesively and collaboratively as part of a team.
- Proficient skills and knowledge of Microsoft Office.
- Highly organised with the ability to multitask and manage work to an agreed timeframe.
- Ability to analyse problems and provide workable solutions.
- Excellent communication skills both written and verbal and able to give clear instructions to others.
- High level of attention to detail with the ability to adapt quickly to change.
- Demonstrate ability and willingness to learn new concepts relating to ongoing warranty and mitigation of warranty claims.
- Demonstrate the ability to research Building Standards and Building Codes.
Why Join Us:
- Collaborative and supportive work environment.
- Room for career growth and professional development.
- Employee Assistance Program (EAP)
- Regular social activities and events
- Employee benefits for new home builds
We value our people at Homecorp and are looking for passionate and engaged individuals to join us and enhance our workplace culture. At Homecorp, we aim to be a destination employer in the construction industry where we don't just offer jobs - we offer long term careers.
To apply, please submit your resume and a cover letter outlining your relevant experience and why you believe you are the perfect fit for this role.
Homecorp Constructions is dedicated to promoting diversity and inclusion. We welcome individuals from all backgrounds and are committed to providing equal opportunities in our workplace. We believe that a diverse workforce fosters innovation and success. Candidates of all backgrounds are encouraged to apply.
