Workforce Adviser

Want to make a positive impact on people's lives? Join our Workforce Australia team in Tamworth and help support our customers progress and develop!

Working For BEST

Our Workforce Australia department is growing and we want you to join our team!

Benefits

As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements. We provide our valued employees with additional employee benefits including:

• Optional flexitime arrangements (full-time employees)
• Optional 9-day fortnight arrangements (full-time employees)
• Learning and development opportunities, including optional traineeship arrangements
• Anniversary Leave
• Birthday Leave
• Option to purchase additional leave
• Discounts on gift cards and other purchases
• Employee Wellbeing Program; and
• Employee Assistance Program

About the Role:This is a permanent full-time (38 hours per week) position based at our Tamworth site.

As a Workforce Adviser, you will work closely with a caseload of customers to address the specific barriers they each face when looking for employment and help them pursue employment opportunities within your local community. You will be responsible for actively developing and maintaining relationships with local customers, employers, businesses, services and resources.

About You

You will be a self-motivated and resilient individual with:

• A positive attitude, exceptional people skills and a customer focus.
• Excellent time management skills, including the ability to multitask.
• A strong community focus and passion for helping individuals achieve their personal and professional goals.
• Ability to adhere to and achieve targets and KPIs.
• A demonstrated ability to take initiative when completing tasks.
• A demonstrated ability to confidently manage conflict to achieve positive outcomes.
• A demonstrated ability to build, maintain and grow professional relationships with a diverse range of people and groups.
• Previous administration experience, including transferrable skills to make accurate file notes, input data and keep records up to date using Microsoft programs and custom databases.

How To ApplyClick "Apply Now" and follow the instructions to upload the following TWO items:

• Current resume- please include at least two (2) contactable work referees.
• Video or written cover letter- please give us a brief overview of your previous relevant experience and include how your skills are relevant to this role.

We are an Equal Opportunity Employer and welcome applications from all people regardless of age, gender, ethnicity, disability, sexual orientation or cultural background. We strongly encourage applications from people who identify as Aboriginal and / or Torres Strait Islander.

For further information or to have a confidential discussion regarding this opportunity with BEST, please contact:

Tiahn McCready (Human Resources Advisor): **@best.com.au

Applications close Sunday, 23 June 2024 at 11.59pm