Workforce Australia Employer Engagement Officer

Join the passionate team at Workways delivering employment services across Australia!

Job Description

Workforce Australia – Employer Engagement Officer

Play a key role in our team in a purpose driven Not for Profit organisation dedicated to making a positive social and economic difference in our communities.

Location – Beenleigh

Contract Type: Permanent Full Time

About the opportunity:

As an Employer Engagement Officer (EEO) you will deliver high level customer service through an account management model. As the EEO, you are the localised point of contact of all established and new employer relationships and will drive the marketing of our employment services and participants to employers.

Being an Employer Engagement Officer involves:

• Working with employers and industry to understand their businesses and staffing needs.
• Vacancy management and matching vacancies to customers
• Visiting employers on the work site to reverse market customers to available jobs.
• Marketing customers to Employers using all available means of support including wage subsidies where appropriate.
• Coaching customers to ensure they are interview ready.
• Facilitating small groups of customers to understand their employment goals.
• Assessing and brokering suitable work experience and internship opportunities.
• Maintaining Department IT systems and internal data base of all vacancy management and employer relationships.

About You:

• You are passionate about your community and connecting people to opportunities
• You are results driven but people focused - always
• You have well developed interpersonal and communication skills, including the ability to negotiate, liaise and consult with a wide range of stakeholders
• You understand the local labour market and regional skills shortages.
• You utilise your professionalism and finely-honed customer service skills when providing support to our customers.
• You are proficient in computer applications, including Windows and MS office suite.
• You may have relevant tertiary qualifications or equivalent experience in Employment Services or sales/marketing industries.
• You hold a current drivers licence and are willing to undertake a satisfactory Police Check and Working with Children Card as a pre-condition of employment.

About us:

Workways Australia - we get people connected. We’re a high performing, not-for-profit organisation delivering employment, environmental, youth and community services throughout VIC, NSW and QLD. We are a community focused organisation, committed to making a positive social and economic difference for those living and working in our communities.

What we offer:

• Attractive tax-free salary packaging benefits
• Reward and recognition initiatives, including uncapped performance-based incentives. Ongoing training, development opportunities and career growth.
• Supportive onboarding and buddy program for new staff.
• A supportive team environment committed to making a difference in the communities we live and work in.
• Employee Assistance program including individual coaching and access for immediate family members.
• Flare benefits - save money on everyday shopping
• ADO Opt in- Accrue a paid day off every month

Come work with us:

To apply for this position, and to obtain a position description please click Apply Now to enter our online recruitment portal. Your application should include a resume and cover letter.
Everyone is welcome. Everyone is welcome. Workways Australia is committed to diversity and invites applications from people who have a disability, and people of culturally diverse backgrounds, including Aboriginal, South Sea and Torres Strait Island descent.

recruitment@workways.com.au

Workways Australia Limited ACN 141 659 734.

Workways Australia Ltd respectfully acknowledges the Traditional Owners of Country throughout Victoria, New South Wales, and Queensland, and pays its respect to the ongoing living cultures of Aboriginal peoples

Desired Skills and Experience

To download the positions description copy and paste the below link into your web browser:

https://workways.elmotalent.com.au/uploads/workways/files/PD%20-%20WAS%20Employer%20Engagement%20Officer(1).pdf