AddressWho we are:
For 100 years, Milwaukee Tools people and culture have been the strong foundation on which our legacy has been built. This legacy is defined by "disruptive innovation"- from the products we create, to the partnerships we forge, and the ways we work. While our rich history has undoubtedly shaped us into what we are today, our focus is on what's ahead. We celebrate our centennial with excitement, fully aware that we are just getting started.
At Milwaukee we are committed to ensuring our people have a great experience, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:
Discounts & Perks: Generous discounts on company products.
Social: Recognition programs and social events to celebrate our team's achievements.
Personal Development: Access to professional development programs.
Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.
We are currently seeking a Workshop Logistics Administrator to join our friendly, close-knit team in Jandakot, WA.
The Workshop Logistics Administrator will work as part of the service operations team dedicated to supporting the Milwaukee Service Centre. As part of the team, this individual will maximise workshop's efficiencies and will act as point of contact for internal service centre. If you have a great attitude, are looking to work Monday to Friday and want to be a part of a growing organisation this could be your opportunity! Full training is provided.
Reporting to the Workshop Admin Team Leader your duties will include:
- Accept tools for drop off via direct customers or freight (ingoing and outgoing freight requirements)
- Customer service via phone and email
- Book incoming tools into C4C warranty portal and completing necessary documentation
- Allocating tools in accordance with operational workflow
- Allocating ordered spare parts with relevant service claims
- All necessary warehouse duties (Unpack, pack, forklift operation and etc..)
- Communicate with After-Sales support team to obtain claim relevant information
What you will bring:
- Experience working within a CRM (SalesForce or C4C) & ERP system environment (SAP or similar) is preferred but not essential.
- Excellent ability to respond to deadline pressures and demonstrate time management skills.
- Great communication skills with enthusiastic personality.
- Ability to demonstrate initiative.
- Solid time management and attention to detail.
If this role sounds like you and you are excited at the prospect of joining a successful and dynamic organisation APPLY NOW!
